in a 1st Line or Technical Support Analyst role. Whilst we will provide you with the right training and tools to ensure...Here at EMIS we are looking for a Technical Support Analyst to come and join our customer driven, diligent...
our services into Leeds and are looking for a 1st Line IT Support Engineer with a technical background and previous experience... in providing technical support to join our new office. The successful candidate will be responsible for investigating a wide...
and technical support to our users. The remit and focus of the role is to support our users with second line queries... which have been escalated from first line support owing to complexity or depth of request. It’s a broad and exciting role, so we’re...
Line Delivery Manager to join our 2nd Line Support team and help the 2nd Line team in breaking down complex tasks.... Requirements About you Strong technical background with a deep understanding of IT operations and support processes. Proven...
within the Operations Team, you’ll be responsible for managing customer service & 1st line technical support enquiries..., answering ‘how to’ questions and providing 1st line technical support to our products. Identifying customer needs and helping...
and what your preferences are. This is a brand-new role, where you will be solely responsible for providing 1st and 2nd line support to UK... and challenges. It's a unique opportunity to become the go-to person for Workday support, and establish yourself as the technical...
. As an Information Senior Information Security Operations Specialist, you will: Act as the 1st line of defense for security related... controls. Provide advanced log analysis to support open incident investigations. Identify and recommend useful automation...
and 3rd line support, and relevant business areas, on incident investigation and resolution. Liaising with support partners... for applications and services managed by the Commercial Applications function, liaising with third party support teams, Technology...
of IT risks in the 1st line of defence, compliance with applicable standards and policies, and adherence to statutory... in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety...
About the Role: We are seeking a proactive and customer-focused IT Support Analyst to deliver efficient 1st line... across the business. Key Responsibilities: Provide 1st line support via phone, email, and remote access tools. Support...