Strategy Team with a focus on CCaaS (Contact Center as a Service). You are an expert in customer service, especially... in applying your knowledge of CCaaS solutions to transform contact centers and digital self-service through technology...
and Enterprise Contact Center domain experts who work directly with our customers to solve their most complex challenges. We stay... building integrations across WFM, CRM, and contact center solutions or experience with communications protocols and APIs...
is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve... center solutions or experience with communications protocols and APIs such as WebRTC and SIP or similar CCaaS technology...