Analyst/ Assistant Manager – WFM Scheduler/Supervisor In this role. the Scheduler is responsible for creating... of schedules. · Oversees and maintains the (WFM) Platform from Scheduling perspective · Work closely with TLs and Managers...
Analyst/ Assistant Manager – WFM Scheduler/Supervisor In this role. the Scheduler is responsible for creating... of schedules. · Oversees and maintains the (WFM) Platform from Scheduling perspective · Work closely with TLs and Managers...
forecasts based on trends, seasonality, and business updates. Enter the forecasts in WFM tool Calabrio to optimize capacity...
services, and expertise in data, technology, and AI. Inviting applications for the role of Business Analyst/Assistant Manager.../Monthly schedules for the respective LOB’s using any of these WFM tools –NICE, VERINT, COMMUNITY etc. Ensure all the...
services, and expertise in data, technology, and AI. Inviting applications for the role of Business Analyst/Assistant Manager... schedules for the respective LOB’s using any of these WFM tools –NICE, VERINT, COMMUNITY etc. Ensure all the Schedules...