Job Description: Join Us as a Hybrid CX & QA Specialist 🌟 Are you passionate about creating exceptional customer... Experience (CX) and Quality Assurance (QA) Specialist, driving member satisfaction and operational excellence across the globe...
Join Us as a Hybrid CX & QA Specialist 🌟 Are you passionate about creating exceptional customer experiences... and ensuring top-tier service quality? This is your opportunity to take on a pivotal role as our Hybrid Customer Experience (CX...
Job title: Front Office CX Specialist Reporting to: Front Office Team Leader Location: Cape Town ALL STAFF...
Job title: Front Office CX Specialist Reporting to: Front Office Team Leader Location: Cape Town ALL STAFF...
to derive behavioural insights UX research experience Good understanding and experience of UX and/or CX qualitative methods...
, with strong organizational skills and attention to detail. Salary: Basic, shift allowance + Commission based on CX KPIs achieved Including...
, delivering cohesive value driven CX plans through multiple cross-functional teams, and leveraging stakeholders to measurably...
laws, regulations, and ordinances where an employee works.ABOUT MCI (PARENT COMPANY):MCI helps customers take on their CX...
to ensure better CX and compliance with global AWS standards, practices and policies. · Career development: We promote...
, regulations, and ordinances where an employee works.ABOUT MCI (PARENT COMPANY):MCI helps customers take on their CX and DX...
of resources Stakeholder Collaboration: Collaborate with other departments, such as Credit, Sales, CX and Business Operations...
of resources Stakeholder Collaboration: Collaborate with other departments, such as Credit, Sales, CX and Business Operations...
, regulations, and ordinances where an employee works.ABOUT MCI (PARENT COMPANY):MCI helps customers take on their CX and DX...
that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients...
(CX/UX), Business Architects (BARC), Testers (QA), Data Analysts (DA) and key roles in the requirements value chain...
, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak...
(CX/UX), Business Architects (BARC), Testers (QA), Data Analysts (DA) and key roles in the requirements value chain...
As the CX Solutions Product Owner, you will lead the development and enhancement of client servicing technology...
(PARENT COMPANY):MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions...
CX function where you will collaborate with cross-functional teams to ensure that every customer interaction reflects... representatives, client service representatives and CX managers.Foster a customer-centric culture across the organization by engaging...