or contact center experience preferred. Familiarity with QA platforms (e.g., NICE, Verint, Genesys, Calabrio...
with QA platforms (e.g., NICE, Verint, Genesys, Calabrio). Strong analytical, communication, and problem-solving skills...
, GPM etc.), VCenter and VMware, Calabrio, Operation Manager (OpMgr) Bachelors and a minimum of 2 years’ experience..., GPM etc.), VCenter and VMware, Calabrio, Operation Manager (OpMgr) Bachelors and a minimum of 1 year of experience...
, and Cisco Comstice. Experience with Calabrio, Stonefax, Microsoft InGenius, and Nuance is a plus. Understanding of networking...