We areis seeking a motivated and customer-focused Call Center Customer Service Agent to join our dynamic team... or equivalent. Previous experience in customer service or a call center environment preferred. Strong communication and active...
Job Overview: Since 1882, Jersey City Medical Center has provided Hudson County with advanced, state-of-the-art... medical treatment across various disciplines. Jersey City Medical Center, among many accolades, has earned 14 “A” national...
Functional knowledge of Call Center agent workflow/routing (skilling and leveling) preferred Ability to work nights and weekends... of agent's performance from all teams at all sites Drive real-time adherence to the expected capacity against the...