Division/Department: ADMINISTRATION Reports To: CALL CENTER MANAGER ESSENTIAL DUTIES AND RESPONSIBILITIES Duties... Knowledge of customer service principles and practices Knowledge of call center operations and technology Proficient data...
Required Experience Preferred - One year of call center or customer service experience or in which clerical work was a major duty...Summary of Position The Customer Service Representative/Agent (CSR) represents the Louisiana Department of Revenue...
certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation... that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company...