OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent.... As a Customer Service Technician, you will be responsible for providing technical support and troubleshooting assistance...
, while following detailed instructions. Able to proficiently perform clearly defined data center support tasks with remote guidance... and racks. They have to be able to do this alone should there not be another tech attending call. US Citizenship...
and tracking systems such as Security+ bility to respond to after hour calls “provide on-call support" Ability to travel 0-20... enjoy keeping up with the latest tech stacks and technology trends. We have positions open at all levels and in multiple...
. Experience in a call center or customer service role (mortgage or finance experience is a plus). Ability to build rapport... Roadmap to Home Ownership, powered by advanced AI technology, providing clear financial direction and personalized support...
Responsibilities The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its many... and or enhanced services. Over the life of the contract, we will drive continual service improvement by tech modernization...