communications are adhered to e.g. ensure team captures notes on Everest system in terms of status of the claims thus the call center.... The duties include, managing, planning, monitoring and reporting. The Claims Team Leader reports to the Manager: PSSPF...
system in terms of status of the claims thus the call center / Front office to see communication People, learning... team in the absence of the manager, including presentation of Board reports to the Board of Management and Sub-committees...
communications are adhered to e.g. ensure team captures notes on Everest system in terms of status of the claims thus the call center... include, managing, planning, monitoring and reporting. The Claims Team Leader reports to the Manager: PSSPF Claims. The...
information, responding to enquiries and providing assistance to Client Services, the Call Center, Claims team, employers.... Query resolution Attend to all email and telephonic enquiries both internal and external. Assist Client Services, the Call...
system in terms of status of the claims thus the call center / Front office to see communication People, learning... team in the absence of the manager, including presentation of Board reports to the Board of Management and Sub-committees...
Provident the Manager with a queries spreadsheet on a daily basis before 8h30. Ensure that Agents achieve a 95% call success... to the Manager before 8h00 daily Assisting the Agents with adhoc activities. Answer a call within 3 rings. Draw...
Five9, MS Teams, Cisco Call Manager, Cisco Unity, Cisco IMP, Voice gateway, and SIP implementation/migration. Contribute... Collaboration: Cisco Unified Communications Manager/Call Manager Cisco Unity/Unity Connection Cisco Unified Presence Cisco...
on incidents, problems and alarms regarding phone system, voice network systems and call center applications. Provide daily... Communications Manager/Call Manager Cisco Unity/Unity Connection Cisco Unified Presence Cisco Unified Communications SME Gateway...
on incidents, problems and alarms regarding phone system, voice network systems and call center applications. Provide daily... Communications Manager/Call Manager Cisco Unity/Unity Connection Cisco Unified Presence Cisco Unified Communications SME Gateway...