Job Purpose The Support Technician -will work as a member of the CallTower's Technical Support Team. The position... is responsible for managing and supporting escalated support cases regarding either CallTower's hosted Meta switch/SIP, Microsoft...
Job Purpose The Microsoft Technical Support Technician -will work as a member of CallTower's Microsoft Technical..., namely Microsoft Teams Direct Routing and Operator Connect, as well as CallTower's proprietary tool, CallTower Connect. The...