requests received via our Case Management System to ensure responses are provided with established SLAs. Liaise with partners..., and propose recommendations to Managers and Senior Manager, Hire & Onboarding. Partner and connect regularly with Hiring Managers...
. - Monitors and triages requests received via our Case Management System to ensure responses are provided with established SLAs... opportunities to improve operational effectiveness, and propose recommendations to Managers and Senior Manager, Hire & Onboarding...
for discrepancies, including missing or unfulfilled orders. Submit disputes for shortages, price claims, and unbilled overages. Case..., and case management. Data Management and Reporting: Maintain weekly and monthly consumer sales reports. Pull data, calculate...
to Employee Services Consultants on the proper usage of the knowledge management and case management systems to drive accurate... to promote an outstanding customer experience and quality assurance in every closed case and transaction; oversee quality...
with account teams, customer success manager Job Responsibilities Builds productive relationships with customers and takes... ownership for customer success. Fully identifies and resolves issues identified within the case. Leads by example...
Technology Security Project Manager : Responsibilities: Coordinate and manage the successful design, delivery, and sustainment... (GMP). Evaluating Request for Proposals and developing business case for program funding. Ensure deliverables are of high...
of our hiring practices and who we are as a company. This role focuses on the Training and Development Manager, a product...: Defining test case strategy and test plans for functional and technical requirements Designing and developing test cases...
of the review process requiring all investigation activities to be documented in the case. AccountabilitiesChampions....Reporting RelationshipsPrimary Manager: Manager, Credit SolutionsDirect Reports: N/AShared Reports: N/ADimensionsAUTHORITY...
Direct message the job poster from Sutherland Talent Acquisition Manager // Head Hunter // Technical profiles It.... Collaborate and add value through participation in peer case reviews, providing comments and suggestions. Provide reliable...
is an experienced Customer Service professional with experience in managing a team. He reports to the Backoffice Manager/Backoffice... as the escalation point in case of emergency or a critical issue regarding the Backoffice team. Anticipates potential...
of the review process requiring all investigation activities to be documented in the case. Accountabilities - Champions... and contributes to an inclusive work environment. Reporting Relationships - Primary Manager: Manager, Credit Solutions - Direct...
of guidance and direction from manager. Specific accountabilities: Test strategy Attend to specification/architecture reviews... Design test cases and write test case scripts. Prepare test environment, test data, and execute test cases. Provide sign...
, procedures and systems implementations. Weekly report to Lead Logistics CX manager through the MOS presentation about account... any deviation to the operation as mapped in client's SOP/IOP/SLA. In case of export operation, check every booking sent by vendors...
to Employee Services Consultants on the proper usage of the knowledge management and case management systems to drive accurate... an outstanding customer experience and quality assurance in every closed case and transaction; oversee quality standards on Service...
as new accounts, procedures and systems implementations. Weekly report to Lead Logistics CX manager through the MOS.../SLA specifications. Report any deviation to the operation as mapped in client's SOP/IOP/SLA. In case of export operation...
to Employee Services Consultants on the proper usage of the knowledge management and case management systems to drive accurate... an outstanding customer experience and quality assurance in every closed case and transaction; oversee quality standards on Service...
Talent Acquisition Manager // Head Hunter // Technical profiles It & Digital Industry // Talent Attraction // High..., and ultimately resolving customer product concerns. Job Description Adhere to Service Level Agreements Demonstrate strong case...
Unposting Date : Mar 15, 2025 Reporting Manager Title : Vice President, Business Development Building on our past. Ready... above activities - Engage in technical discussions with vendor and IT in case of issues or software renewal/replacement. Initiating...
of a recurring nature. - Receives instruction, guidance and direction from more senior level roles or manager, with regular... from the industry (ISTQB..), Test expertise - Design test cases and write test case scripts - Prepare test environment...
, and propose recommendations to Managers, Data Management Reporting Relationships (Job Titles only) Primary Manager: (include... secondary Manager if applicable) - Manager, Data Management or Team Lead HR Data Management Direct Reports: - N...