with correct operation or performance. Monitor compute hardware and elevate to L2 or L3 level. Triage and solve user.... Experience using and supporting appliance like Oneview, iLO, BMC, UCS Manager Knowledge of Server profile and fault tolerance...
Delivery Manager/ Program Manager to ensure that all the delivery parameters ( (Bulge, Offshore Ratio, Effort Under run... & architects Records and manages project issues and escalation wherever necessary Handles Change Request Process Identifies...
issues Serve as Situation Manager on highly sensitive issues Consult with Management in directing resolution of critical.../SQL Should have good knowledge on Fusion Cloud architecture, setup manager and activities. Knowledge of FBDI and OTBI...
-critical issues Manage highly complex and critical customer issues Serve as Situation Manager on highly sensitive issues... and/or technical experience; and/or worked with L1/L2/L3 level support; and/or have equivalent knowledge. Ability to relate the...
highly complex and critical customer issues Serve as Situation Manager on highly sensitive issues Consult with Management... experience; and/or worked with L1/L2/L3 level support; and/or have equivalent knowledge. Ability to relate the product...
Serve as Situation Manager on highly sensitive issues Consult with Management in directing resolution of critical customer.... Has real-time hands-on functional/product and/or technical experience; and/or worked with L1/L2/L3 level support...
customer issues Serve as Situation Manager on highly sensitive issues Consult with Management in directing resolution...-on functional/product and/or technical experience; and/or worked with L1/L2/L3 level support; and/or have equivalent knowledge...
10) Number of installation SR handled for endpoints / change tasks completed for infrastructure 11) Number of L1 tickets... Reference/Change: * Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes...
-critical issues Manage highly complex and critical customer issues Serve as Situation Manager on highly sensitive issues... Has real-time hands-on functional/product and/or technical experience; and/or worked with L1/L2/L3 level support...
culture change. Are you ready to share this exciting challenge with us? Must have skills: Bachelor/ Master Degree... agreements (SLAs). Communicates improvement, updates and obsolescence management of products to the IT Product Manager...