with Tier 1 clients, ensuring their satisfaction, retention and business growth. This involves a high level of client engagement... (Tier 1) to achieve overall customer health and growth by expanding the existing client database, x-selling to existing...
, rail) · Ensure reservations are built according to client standards and preferences · Act as a trusted advisor... immediate manager and/or Meeting & Events Planner promptly and fully informed of all problems or unusual matters of significance...
on time as per the client’s SOP/IOP/SLA, taking care of the information is being sent. Check destination countries..., procedures and systems implementations. Weekly report Lead Logistics CX manager through the MOS presentation about account...