and experienced Customer Service Manager to join our team in Quezon City. As a Customer Service Manager, you will play a pivotal role... of contact for all client service-related inquiries and concerns. Oversee the day-to-day operations of the customer service...
to resolve problems and improve operations Client/Stakeholder Management (in support of the Technical Services Manager) Comply... Services Manager Resolve technical problem in a timely manner to enhance Occupant Experience Escalate technical issues...
potential. Title and Summary Manager/Managing Consultant, Advisors & Consulting Services, Marketing Services... combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest...
Delivery Manager working onsite in Araneta Cubao, Quezon City & Dumaguete City, Philippines, you’ll be a part of bringing...? In this role, you’ll support and motivate your team to make sure they’re on track to meet client goals. You’ll work to answer...
Schedule: Late Mid Shift (3pm to 12mn) Philippine Time Job Description: We are looking for Sr. IT Service Delivery Manager.... Participate in client meetings to discuss findings and manage service delivery escalations from the different markets / towers...
Job Summary The Human Resources Manager for Reward, People Services and Payroll is a strategic and operational role... & Benefits Manager for a shared services, BPO or multinational organization with 1,500 to 5,000 FTEs Hands-on experience on pay...
Job Description: Essential Job Functions: Ensure that services consistently meet established SLAs and KPIs... and efficient handling of client requests. Engage with clients to gather feedback, address basic concerns, and coordinate support...
Job Description Responsible for leading the Client Shared Services team locally in the Philippines for up... firms, bankers, custodians, prime brokers and regulators. Perform due diligence on client matters with regular review...
CRM Call Management System. Delivers services within call center benchmarks as established by Client Services management... resolution and effectively responds to client questions and concerns relating to ADP Products and Services. Taking into account...
for client managers the resources report to Actively work with Sales Team and Clients to find opportunities to grow the... engagement Coordinates and ensures proper on-boarding and off-boarding of resources with the different client groups...
Goals o Quality Goals Mentor managers to ensure achievement of company and client goals while addressing employee related... issues and coordinating training on new or revised information relating to services, products or processes of projects Bring...
company. Our respected client is seeking an experienced Customer Service Manager. The job is located in Pasay City, Metro...
a Customer Service Manager with a strong background in logistics and freight forwarding operations. This role will be based... onsite, operating Monday to Friday. Job Summary: The Customer Service Manager will be responsible for overseeing...
and research institution. Our highly respected client is seeking a Relationship Manager who is well-versed in crafting...
Management Accountable to Lead Service Manager for reporting key performance and application service management metrics Provide... Vendors/Partners are meeting SLA's and escalating issues regarding performance to the Lead Service Manager and Service Owners...
Job Description: Client Relationship Management: Building and maintaining strong relationships with clients, acting... disruptions, and coordinating timely resolution of client issues. Reporting and Communication: Preparing regular performance...
Head/Senior Global Service Desk Manager This position is responsible for overseeing the Service Desk Managers to ensure... client escalations are resolved promptly. Who We Can Consider Willing to work during EST timezone Current level is Head...
) Philippine Time Job Description: We are looking for a Senior IT Service Delivery Manager to lead our Information Security... and drive the adoption of advanced practices within the organization. Participate in client meetings to discuss findings...
--- POSITION TITLE: Service Delivery Ops Lead Senior Manager WORK SETUP: Hybrid RESPONSIBILITIES: Support sales opportunities... and delivery of the solution by leveraging Accenture's full capabilities. Build client relationships in collaboration with the...
Act as a strategic operational manager of multiple teams within the Contact Center. Provide leadership to ensure.... Balance the needs of the customer, client and company bottom line and is an advocate for each. Ensure that all new business...