Job Description: Essential Job Functions: Ensure that services consistently meet established SLAs and KPIs... and efficient handling of client requests. Engage with clients to gather feedback, address basic concerns, and coordinate support...
Job Description Responsible for leading the Client Shared Services team locally in the Philippines for up... firms, bankers, custodians, prime brokers and regulators. Perform due diligence on client matters with regular review...
CRM Call Management System. Delivers services within call center benchmarks as established by Client Services management... resolution and effectively responds to client questions and concerns relating to ADP Products and Services. Taking into account...
in leading and delivering client facing business transformation and solution deployment projects and proven experience... and implemented. Project performance as defined by: Milestones, Deliverables, Client Success Measures, Timeline Foster...
Required: Experience in leading and delivering client facing business transformation and solution deployment projects and proven experience... and implemented. Project performance as defined by: Milestones, Deliverables, Client Success Measures, Timeline Foster...
management methodology Client Portfolio Management End of End owner of key accounts from IT Service delivery perspective IT... Service Management and Delivery - Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal...
management methodology Client Portfolio Management End of End owner of key accounts from IT Service delivery perspective IT... Service Management and Delivery - Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal...
Client: Insurance / IT Solutions Location: BGC, Taguig Work Setup: Hybrid What you'll be doing: You'll directly manage...
. Build client relationships in collaboration with the Client Account Leadership team. Lead the service delivery strategy... across one or more client portfolios. Address performance issues and implement continuous improvement plans to achieve project targets and SLA...
on all contracts / SLAs / BOIs /SLA+ Accountable for key metrics on Cost to serve, Automation Take out, Agile and Client Innovation...
and our strengths in handling complex cross-border work. It’s not just about our global network of offices and shared services centers... law around the world. Our team comprises of three functions: Business Services – who maintain, develop and support...
FDS. Portfolio Services is an integrated suite of client services that ensures consistent, accurate and timely nightly... processing of portfolio and security level returns and analytics. The Portfolio Services Reconciliation Team conducts daily...
Required: Bachelor's Degree in any relevant course Demonstrated experience in Administration and Client Services for at least 3 years... administrative and operational support to Accounts Services Leadership as needed Assist in identifying and managing Brokers need...
estate for a better world by combining world class services, advisory and technology for our clients. We are committed... Databases Run Efficiently Ensure Platform Availability Guarantee Database Setup Meets Industry / Client Requirements...
in any relevant course Demonstrated experience in Administration and Client Services for at least 3 years of demonstrated experience... support to Accounts Services Leadership as needed Assist in identifying and managing Brokers need and expectations...
are met in the provision of customer support services. Extent of Authority: Decision making within the scope of standards... unresolved issues to the relevant manager Updating, maintaining, and following documented procedures Contributing to the...
issues. Serves as the client advocate and is accountable for a clients overall satisfaction with the platform and services... service, product (either Enterprise eTIME, Vantage Time, Workforce Manager, WFN Essential, Lyric HCM) and technical expertise...
Job Description: Join Our Dynamic Construction Phase Services Team! Are you passionate about building the future...? We're looking for skilled professionals to join our dynamic Construction Phase Services team for several groundbreaking...
estate for a better world by combining world class services, advisory and technology for our clients. We are committed... Implement a comprehensive energy management program. Implement building, client procedures, and performance measures to ensure...
difference in the lives of our clients. As we continue to conquer new frontiers in the financial services industry, we need... Manager inquiries and disputes, providing timely and accurate responses Escalate issues to the right department when...