Service Agent , you will be the first point of contact for our customers, handling inquiries, troubleshooting issues... with customer feedback collection and suggest improvements to enhance service quality. Stay up to date with product knowledge...
with the appropriate MC or Senior Management Notify the appropriate MC or senior management of any malpractice by an Agent...: Minimum six months BGO experience in an Agent position or equivalent work experience & previous quality-related experience...
& Tobago – Minimum 3 CSEC passes English is compulsory in all locations Experience Previous experience in an Agent...: Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions...
objective of increasing agent productivity and list penetration. Responsible for staff scheduling, managing break schedules... as assigned Education High School Diploma or Equivalent Experience Minimum six months successful experience in an agent...
with the appropriate MC or Senior Management Notify the appropriate MC or senior management of any malpractice by an Agent...: Minimum six months BGO experience in an Agent position or equivalent work experience & previous quality-related experience...
recommendations for any training material or policy Oversee certification of the Training team, and Senior Agents (Senior Agent... methodology Ensure complete, accurate and timely data collection and communication by trainers Develop and coordinate the...
Duties and Responsibilities I. Collection Maintenance and Preservation Monitors and checks the physical condition... of resources by library users in the assigned section Maintains publisher and book agent record by regularly updating the list...
immigration lawyers and the senior registered migration agent to deliver services to end clients in a timely and quality manner... management, day to day enquiries, document collection and drafting visa and related applications. Follow up with clients...
Care]! As an Early Stage Debt Collection Specialist you will work with past due customers on a daily basis, identifying... inbound and outbound calls directed to the agent primarily by the telephony system Investigate, document and resolve Customer...
of initial/renewal billing for customized cases. Monitors policy issuance and delivery to agent, Group Medical issuance... of individual member cards, issuance of individual member certificate, billing issuance, and premium collection and commission...
, and other functionalities to streamline agent workflows and ensure accurate data collection. Utilize both graphical and textual programming.... As a Script Developer, you will be a key player in shaping the customer experience by creating and maintaining the agent-facing...
to be an agent of change, you will be part of an impactful mission that aims to make the world safe for exchanging digital... and scripts to enhance daily data collection, monitoring and overall improve operational efficiency. Technology lifecycle...