At least 2-3 years of work experience in the Contact Center / BPO industry At least 2-3 years of training or teaching experience...
in Training and Development Must have at least 2 years of Contact Center or BPO industry experience Must have at least 5 years...
leadership and assume responsibility for key support services including, but not limited to contact center support, training...
Experience - Good knowledge of customer and sales operations. Understands BPO Industry, contact center SLAs/KPIs. Contact center...
: Two+ years of workforce management experience in a contact center environment English proficiency Strong verbal...
leadership and assume responsibility for key support services including, but not limited to contact center support, training...
(s) and their project(s) Become familiar with and demonstrate a variety of contact center concepts, practices, technology, and procedures.... The Technical Account Manager (TAM) is the single point of contact and advocate for the client and their initiatives...
with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered...’s largest outsourcer to the Philippines. We have 15 years of experience delivering intelligent contact center and back-office...
with reference to Insurance, Contact Center, Information Technology. With strong passion in coaching project team members to strengthen... Location: Sheridan Mandaluyong Job Summary: The Project Management Office (PMO) is seeking for a Project Manager...
work Set Up Rotating schedule 1 Fixed term role available (6 months) Job Description The Senior Operations Manager... is accountable for the overall performance and culture of TSA’s Customer Engagement Centres. They are the key account manager...
with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered...’s largest outsourcer to the Philippines. We have 15 years of experience delivering intelligent contact center and back-office...
organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact center...Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing...
organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact center...Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing...
experience Demonstrated capability in managing contact centre teams, specializing in Front of House Solutions Proven track... work Set Up Monday to Friday schedule 1 Full time role available Job Description The Operations Manager...
, communication and influencing skills at a senior level. Experience of working in an Outsourcing or contact center operation...Support Services Group is looking for a highly energetic and collaborative Sr. Operations Manager. The Sr. Operations...
in a BPO contact center environment 2-3 years as Asst Manager or Manager experience is a must. Must have experience handling... optimized Digital Engineering, Operations, and Studio Services. The company emphasizes creating new products and solutions...
customers in a consultative capacity and providing specialized expertise around NICE products, the contact center industry..., and other contact center ecosystem topics including CRM, telecommunications infrastructure, analytics, social media, and others. The...
in a BPO contact center environment 2-3 years as Asst Manager or Manager experience is a must. Must have experience handling... optimized Digital Engineering, Operations, and Studio Services. The company emphasizes creating new products and solutions...
of contact center software design and functionality, with a strong understanding of technical concepts... products and technologies to troubleshoot client issues and optimize their solutions. Client-Centric Approach: Gain...
opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure.... We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many...