and process improvements Act as a single point of contact to handle the engagement related activities for the Central team... in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises...
with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered...’s largest outsourcer to the Philippines. We have 15 years of experience delivering intelligent contact center and back-office...
Title: SAP Consultant based in Deloitte Consulting Philippines Delivery Center Are you ready to unleash..., and everyone is recognized for their contributions. Ready to unleash your potential with us? Join the winning team now! Work...
as appropriate clients' complaints if any, to his/her Team Lead Collaborates well with Client Care Staff Logs successful calls... in SalesForce within the call date and immediately refers requests beyond scope for callback to Team Lead monitors and closes...
of Excellence, B2B, C2B or contact center environments. The ideal candidate will possess the ability to solve complex problems... responsible for supporting the Client Experience initiatives. This role requires a background in finance, operations, CX Center...
expectations and create raving fans. Collaborating closely with the Customer Service Center (CSC) Quality lead and a team... areas for enhancement and implement changes that lead to continuous performance advancements. By leveraging your expertise...
’ sales and service culture across teams Demonstrated ability to build, lead, coach, develop & inspire a team to provide... as defined by TSA’s Executive and Group Leadership team to achieve the required commercial and people outcomes. They leverage...
of Excellence, B2B, C2B or contact center environments. The ideal candidate will possess the ability to solve complex problems... responsible for supporting the Client Experience initiatives. This role requires a background in finance, operations, CX Center...
as appropriate clients' complaints if any, to his/her Team Lead Collaborates well with Client Care Staff Logs successful calls... in SalesForce within the call date and immediately refers requests beyond scope for callback to Team Lead monitors and closes...
This position is part of Chevron's Global Shared Services (GSS) Category Management and Contracting (CMC) team... with guidance from subject matter expert Lead/support negotiations with suppliers; Responsible for delivering documented savings...
- delivering processing and contact center services to our banks globally. Our ambition is to provide excellent Customer, Partner... for escalation handling, managing workflow, and priorities. You ensure continuity when team lead in absent (role of alternate...
with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered...’s largest outsourcer to the Philippines. We have 15 years of experience delivering intelligent contact center and back-office...
across teams Demonstrated ability to build, lead, coach, develop & inspire a team to provide growth Ability to build effective... (OM) is a critical leader of leaders within TSA’s Customer Engagement Centre. They motivate, inspire and engage their team of Team...
of AI and contact center technologies. CRM integrations, APIs, and other ecosystem technologies. Best practices for contact center..., and other CXone digital solutions, for enterprise contact centers. The position combines technical and business responsibilities...
biases in our recruitment process. For any questions you are welcome to contact Hanna Brzózka, Lead Talent Acquisition... to our clients and take ownership of running installations in the best possible way. SimCorp Advanced Delivery Center (ADC...
will include: Responsible for the Operations lead of a team and for the delivery of the overall operational metrics & sales..., communication and influencing skills at a senior level. Experience of working in an Outsourcing or contact center operation...
presentations during counterpart visits as required by the team lead/supervisor. Assists colleagues in answering general.... Lead team meetings, huddles, and information cascades. Communicate with the team on best practices, lessons learned...
will lead and direct the activities of the accounts receivable team. This individual will be responsible for ensuring... desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries...
or Technical Support experience Industry experience in contact center implementations Proficiency with Confluence, JIRA... tools within the NICE platform. The Implementation Engineering team works closely with the Engagement Managers...
. With at least one (1) to two (2) years of Business Process Outsourcing (BPO) experience in a contact center or group insurance account (eg... performance in the process. Lead calibration exercises with participation from the operations and process training team to ensure...