with Insurance Contact Center and Back-Office Operations 2.. Certified LEAN Six Sigma Blackbelt Minimum Hiring Requirements...Job Description: We’re looking for a Senior Transformation Analyst join our Operational Excellence team at MBPS...
EY GDS Creative Center of Excellence (CoE) is an inhouse agency that helps EY teams build a better working world... and creative strategy, you lead creative brainstorms with stakeholders and content and digital marketing teams to produce...
on you to: Leadership Role model leadership for all people within Administration teams Lead on-site and virtual team regular/ongoing... culture Empower line managers to lead their teams, ensuring the whole team knows what is expected of them, how they're...
with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered...’s largest outsourcer to the Philippines. We have 15 years of experience delivering intelligent contact center and back-office...
with one system of engagement for voice, video meetings, chat, team messaging, contact center and enterprise-class API solutions... any patterns or trends with ticket types and escalate to Team Lead. Document resolutions in service desk knowledge base. Follow...
and collaborate with cross-functional teams to develop test strategies. Able to lead, mentor and guide a team of QA engineers..., prioritize and present test execution cycles to the delivery team. Works with minimal supervision and lead multiple tasks...
applications preferred. Proven expertise in: Technical configuration and programming of AI and contact center technologies.... CRM integrations, APIs, and other ecosystem technologies. Best practices for contact center operations and KPIs...
applications preferred. Proven expertise in: Technical configuration and programming of AI and contact center technologies.... CRM integrations, APIs, and other ecosystem technologies. Best practices for contact center operations and KPIs...
and collaboration skills, a good team player with the ability to lead. Good written and verbal communication skills: to effectively... you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead...
such as SaaS, telecommunications, contact center software, telephony ACD administration, SIP, VOIP, computer networking, scripting... contact center business and general market trends. Superior analytical and problem-solving skills in managing diverse...
and Training team, leaders, and product specialists. The training curriculum covers Introduction to Training and Industry... pillars while striving for long-term value creation. If this sounds like a perfect fit for you, apply now and join our team...
and Training team, leaders, and product specialists. The training curriculum covers Introduction to Training and Industry... pillars while striving for long-term value creation. If this sounds like a perfect fit for you, apply now and join our team...
. With at least one (1) to two (2) years of Business Process Outsourcing (BPO) experience in a contact center or group insurance account (eg... performance in the process. Lead calibration exercises with participation from the operations and process training team to ensure...
. With at least one (1) to two (2) years of Business Process Outsourcing (BPO) experience in a contact center or group insurance account (eg... performance in the process. Lead calibration exercises with participation from the operations and process training team to ensure...
the implementation of the DTCC Solutions suite of products. The Integration Analyst will act as the main point of contact... client point of contact. Successfully engage in multiple client projects simultaneously. Communicate proactively...
years experience leading a team of WFM professionals in a contact center or shared services setting You have proficiency... weapons. Where you come in: You will lead a team of workforce professionals supporting multiple sites & transactions types...
pooling. Reporting to New Product Development Center Process Manager / Team Lead Duty Post GBS Manila New Product Development... Specialist What this role is about The NPD Team is responsible for the planning and management of NPD projects following to the...
Description Support Services Group is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco... courses, and other training initiatives using adult learning principles and sound instructional design. Lead engaging...
, Telecommunications, contact center software, networking technologies such as TCP/IP, HTTP, SFTP, scripting, load balancers, proxies... primary point of contact for assigned large enterprise customers and provide advanced level technical support to them...
effective running of the local JBS Center Build a highly capable and engaged team and creates a strategic capability for HR... looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Duties & responsibilities...