Summary: As a Customer Service Agent, you'll join a high performing team of passionate support professionals who know... across multiple channels (phone, messaging & email) by investigating, troubleshooting, and resolving customer issues...
In these roles you will be responsible for: Providing front-line phone customer service to policyholders..., beneficiaries, agents, and internal customers. Ensuring customer satisfaction and strive to meet service standards. A typical day...
In these roles you will be responsible for: Providing front-line phone customer service to policyholders..., beneficiaries, agents, and internal customers. Ensuring customer satisfaction and strive to meet service standards. A typical day...
In these roles you will be responsible for: Providing front-line phone customer service to policyholders..., beneficiaries, agents, and internal customers. Ensuring customer satisfaction and strive to meet service standards. A typical day...
In these roles you will be responsible for: Providing front-line phone customer service to policyholders..., beneficiaries, agents, and internal customers. Ensuring customer satisfaction and strive to meet service standards. A typical day...
process. This includes proposing possible solutions for situations with no pre-established answer. Add value to customer... with our internal teams to review each customer account. Be responsible for end-to-end sales/billing processes, all through order...
: Our Customer Services team is made up of friendly, hardworking, and customer-focused colleagues. We support Schools and Colleges... in the UK and internationally to deliver Pearson Schools Product and Services. The Customer Service Specialist serves...
to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical... customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting...
Job Description: We'd like to hear from you if you have a background in Customer Service or the skills to demonstrate..., and we need our team to be adaptable and dynamic to take on new information quickly. Our Customer Service Representatives are the...
of at least 2 years a MUST. Experience in handling customer escalation a plus. Analytical and can quickly learn process and product...; work well as a team member and work well independently. Excellent phone etiquette with outstanding Customer Service skills...
their overall underwriting investment. Responsibilities The Customer Support Coordinator serves as point of contact for LN Risk..., resolution and responding to questions and inquiries via email and chat platforms. Accurately assess and uncover customer...
& email) by investigating, troubleshooting and resolving customer issues. Use all available resources to ensure high standards are met and work... is carried out in the most efficient manner. Be a trusted advisor, listen and empathize so the customer knows they are valued...
What are we looking for? Skills Required: 2+ year of customer service experience handling voice accounts Bachelor's Degree of any course... What will you do? Review customer complaints, listen to customer phone calls, and review other documentation as available Determine...
Required: 2+ year of customer service experience handling voice accounts Bachelor's Degree of any course Strong reading... What will you do? Review customer complaints, listen to customer phone calls, and review other documentation as available Determine...
Job Summary: Reports to the Customer Fulfillment Associate Manager, and accurately and timely receives and processes... customer orders for a portfolio of accounts and the resolution of internal and external customer queries. Essential Duties...
utilization. ·Deliver solutions to customer application questions with regards to navigation, functionality, content, data...
which can reduce time, improved accuracy or enhance controls Always demonstrate the highest level of customer service. Pay close... customer service experience Good organizational & prioritization skills. Analytical and problem solving skills. Quality driven...
with absence of mother tongue influence. Provide resolution to the customer based on process knowledge and training provided..., utilizing the company's internal CRM/mainframe systems and customer purchase orders Thoroughly and efficiently gather customer...
companys internal CRM and customer purchase orders. Gather customer information efficiently, fulfill needs, educate customers... while providing resolutions. Access internal systems to obtain accurate information and provide customer service management with data...
Exposure: Prior BPO experience as a Customer Service Representative Prior experience as a Quality Analyst/ Team Leader... differently, challenge the norm and find your purpose. JOB SUMMARY: A Customer Experience Executive will receive training...