, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process... requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager...
their strategic objectives. Those in SAP Customer at PwC will focus on providing consulting services for SAP Customer Relationship... to optimise customer relationship management processes, enhance customer satisfaction, and achieve their strategic objectives...
their strategic objectives. Those in SAP Customer at PwC will focus on providing consulting services for SAP Customer Relationship... to optimise customer relationship management processes, enhance customer satisfaction, and achieve their strategic objectives...
with support of JC Contracts Manager. Legal Support for root cause analysis reviews in the event of customer quality issues... and negotiation of our high value, complex, customer contracts for our sales teams across the region. The Legal Director, APAC...
provider records and billing processes. Act as the first escalation point for customer issues from FICO Support. Collaborate... of FICO’s Marketplace. You will work across teams to ensure smooth day-to-day operations, resolve provider and customer issues...
. Recognizes opportunities to improve performance against Service Level. Acts as a point of escalation for other team members... within the team or under guidance from the project manager with implementation of technical designs to meet service delivery...
of customer facing. In this role you are expected to drive critical topics related to escalation handling, Incident Management... situations or customer escalation. Customer is at the centre of our daily workload management, and we structure this workload...
of customer facing. In this role you are expected to drive critical topics related to escalation handling, Incident Management... situations or customer escalation. Customer is at the centre of our daily workload management, and we structure this workload...
standards. Provides timely resolution of problems or escalation on behalf of customer Manages complex system upgrades including... that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means being seen, heard...
processing, an essential component of great customer service. You will be working as a part of Lending & Integrated Channels... suppliers Undertake any other tasks assigned by your manager that you have the capability to perform safely in line...