quality “Customer Experience”. This collaborative effort is part of our Granicus core values and is achieved with each team... member's commitment to excellence each day. \n You will love this job if you have You understand and value the “Customer...
, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no.../ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off...
projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation... or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ͏ 2...
, meeting and exceeding our customers' expectations. The candidate will report into a Senior Manager. This will working... end accounting and reporting activities in a manner fitting with our "Customer Obsession", “Deliver Results” and “Insist...
Director, SAP Regional Manager and JLL support functions like Finance, Procurement, HR, etc. Direct Reports: 7 Direct... support an environment that supports teamwork, co-operation, and performance excellence within team Act as manager...
range - Numbers as per plan 3. Customer Satisfaction Candidate Experience â Zero escalations Hiring Manager satisfaction score..., compensation structure, SLAs, quality and auditability in all candidate communication, and deliver Zero valid escalation on hiring...
value-driven offerings and exceptional customer service for our various client verticals. Together, their passion... sales points, and develop strategic plans and sales strategies. · Coordinating with the Manager, creating strategic...
are accurately completed within SLAs. Manage escalation of critical customer issues. Serve as Incident Manager for Major Incidents... operations team reporting to Shift Manager. Job Responsibilities: Lead a daily support team shift as a key member of the...
technical/ service relationship between the company and the customer, and between the company and subcontractors/ vendors... Manager and the Account Delivery Manager) to retain customers and build the business. What you need to bring: Bachelor...
Job Description: Call Center Team Leader/Assistant Manager for Practo-Assured Secondary Care Surgery Business... Position Title: Call Center Team Leader/Manager Department: Practo Assured Secondary Care Surgery Business Location...
(ITIL)). Manages the technical/ service relationship between the company and the customer, and between the company... Managers, Client Manager and the Account Delivery Manager) to retain customers and build the business. What you need...
and regional leaders. The India Sterile Reprocessing Manager will be a key member of the India Customer Experience and Services.... Job Description Position Summary The India Sterile Reprocessing Manager should be an exemplar of Intuitive's mission and values. We expect...
revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned... and mentoring to others. Display authority, confidence, and a significant understanding of customer's business strategies...
and regional leaders. The India Sterile Reprocessing Manager will be a key member of the India Customer Experience and Services.... Job Description Position Summary The India Sterile Reprocessing Manager should be an exemplar of Intuitive’s mission and values. We expect...
to supervisor/manager - escalation of stakeholders' concerns appropriately Completing all required documentation with no/minimal... for managing the key functions across Digital service function Service and Join team is our 24X7 customer servicing team...
, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no.../ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off...
, conditions and procedures with the customer and in accordance with company regulations. · Handle escalation and provide... solutions to the customers. · Deals with customer queries at any level regarding invoices. · Should be able to perform...
, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no.../ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off...
Infrastructure Library (ITIL)). Manages the technical/ service relationship between the company and the customer, and between the... (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers and build the business. Key...
, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no.../ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off...