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Keywords: Customer Experience Agent – Email, Chat, Call, Location: New York City, NY

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Senior AI Agent Architect (f/m/d)

YOUR MISSION: As a Senior AI Agent Architect at Parloa, you will play a key role in transforming customer service... innovation in customer service. IN THIS ROLE YOU WILL: Guide customers and partner through the different phases of AI Agent...

Company: Parloa
Location: New York City, NY
Posted Date: 21 Feb 2025
Salary: $130000 - 160000 per year

US Agent Integration Engineer

. As a key member of our Agent Integrations Engineering team, you will act as a bridge between our engineering, product, customer...YOUR MISSION: As an Agent Integration Engineer at Parloa, you will play a pivotal role in empowering our customers...

Company: Parloa
Location: New York City, NY
Posted Date: 08 Feb 2025
Salary: $100000 - 131000 per year

US Lead Agent Integration Engineer

YOUR MISSION: As a Lead Agent Integration Engineer at Parloa, you will play a pivotal role in empowering..., customer success, and sales teams, driving technical collaboration to deliver innovative, customer-centric solutions...

Company: Parloa
Location: New York City, NY
Posted Date: 02 Feb 2025
Salary: $150000 - 196000 per year

Senior Agent Integration Engineer, VOIP (Post-Sales) (f/m/d)

, telephony systems (e.g., SIP trunking, call flow design, agent queuing). Collaborate on data analytics projects, enabling clear...YOUR MISSION: As a Senior Agent Integration Engineer, VOIP at Parloa, you will play a pivotal role in empowering...

Company: Parloa
Location: New York City, NY
Posted Date: 01 Feb 2025
Salary: $120000 - 160000 per year

Senior CX Design Consultant (f/m/d)

TABLE: 3+ years of proven experience in conversation design and AI agent development, with a demonstrated...YOUR MISSION: As a Conversational Experience Design Consultant at Parloa, you will play a key role in transforming...

Company: Parloa
Location: New York City, NY
Posted Date: 21 Feb 2025
Salary: $130000 - 160000 per year

Implementation Engineer, VOIP (Post-Sales) (f/m/d)

, telephony systems (e.g., SIP trunking, call flow design, agent queuing). Collaborate on data analytics projects, enabling clear...YOUR MISSION: As a Senior Agent Integration Engineer, VOIP at Parloa, you will play a pivotal role in empowering...

Company: Parloa
Location: New York City, NY
Posted Date: 01 Feb 2025
Salary: $120000 - 160000 per year

Associate Director, IT/Cloud Consulting, Contact Center Consultant

expertise in ServiceNow, Amazon Connect, Genesys, Virtual Agent, and Generative AI implementation. Strong understanding of call... flows, IVR trees, email and chat channel designs, and contact center operations. Hands-on experience with Amazon Connect...

Company: Kyndryl
Location: New York City, NY
Posted Date: 24 Dec 2024