Your Day-to-day In a Nutshell Managing incoming customer calls and emails Addressing customer questions, concerns..., and service requests Ensuring efficient and accurate resolution of customer issues Leveraging client-specific tools and software...
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting... do their business from residences, call centers, or office settings. What are we looking for No work experience required (BPO experience...
Jumpstart Your Career Today - Call Center Jobs for Beginners Job Description Customer Service Representatives handle... settings. Qualifications At least HS Graduate (old curriculum) /SHS Graduate With or without experience Good to excellent...
Your Day-to-day In a Nutshell Managing incoming customer calls and emails Addressing customer questions, concerns..., and service requests Ensuring efficient and accurate resolution of customer issues Leveraging client-specific tools and software...
Your Day-to-day In a Nutshell Managing incoming customer calls and emails Addressing customer questions, concerns..., and service requests Ensuring efficient and accurate resolution of customer issues Leveraging client-specific tools and software...
monitoring per week and scores for assigned team of technical support agents Coaches, mentors and develops agent team for skills... under supervision of Operations Manager Resolves escalated customer issues Holds team meetings on a regular basis with direct reports...
standards of customer service Ability to work independently and in a team Ability to work under pressure Experience At least 1... for assigned team of technical support agents Coaches, mentors and develops agent team for skills expansion and promotional...
monitoring per week and scores for assigned team of technical support agents Coaches, mentors and develops agent team for skills... under supervision of Operations Manager Resolves escalated customer issues Holds team meetings on a regular basis with direct reports...
standards of customer service Ability to work independently and in a team Ability to work under pressure Experience At least 1... for assigned team of technical support agents Coaches, mentors and develops agent team for skills expansion and promotional...
- both written and verbal Strong customer service skills Experience in a BPO medical/healthcare/education account is a plus Sound... & knowledge: At least 6 months of continuous experience in a BPO company Clear speaking voice Good English communication skills...
We're hiring Real Estate and Property Management Customer Service Agents in Davao City! If you're passionate... about delivering top-notch service, join our team today! Location: Onsite in Davao City Requirements High School (old curriculum...
sales or upselling experience an advantage, but not required Strong customer service skills Strong administrative skills... goals. Desired Skills & Knowledge: Clear speaking voice At least 6 months BPO experience At least High School...
Generate regular and ad-hoc reports on key metrics, such as response times, customer satisfaction, ticket volume, and agent... performance. Analyze data to provide insights on performance trends, areas for improvement, and customer experience opportunities...