next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps... and we offer fulfilling careers. Job Description TITLE: Senior Software Engineer REPORTING TO: Manager WORKING LOCATION: Bangalore...
. You will demonstrate advanced leadership, problem-solving, customer service, and relationship management skills. You will provide advanced... Responsibilities Site Management: Deliver PPS solutions at customer sites, coordinating with the Amadeus Program Manager. Team...
technical/ service relationship between the company and the customer, and between the company and subcontractors/ vendors... Manager and the Account Delivery Manager) to retain customers and build the business. Key Responsibilities: Resolve...
. Strong relationship skills and team work. Analytical and problem-solving skills. Internal and external customer orientation... TECHNOLOGY SERVICES PRIVATE LIMITED Profession (Job Category): Customer Service & Contact Center Operations Job Schedule...
, at different levels and in large or small groups (e.g. customer project manager, technical team). Make independent judgments... to our customers, buyer and sellers, and we are looking for a team member to help take customer experience on the Ariba solutions...
a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks' cloud-based software suite includes Freshdesk (omni...-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...
a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni...-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...
. ITIL V3 Foundation Certification is desired Customer Utilizes good troubleshooting skills to quickly provide quality... solutions for customer issues Provides timely updates to customers/team members Understands the criticality of cases...
a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni...-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...
, at different levels and in large or small groups (e.g. customer project manager, technical team). Make independent judgments... to our customers, buyer and sellers, and we are looking for a team member to help take customer experience on the Ariba solutions...
and capabilities: Customer relationship management (CRM) Provar – Salesforce test Automation Lead to Cash (L2C) and Quote to Cash... ahead) and get approval from your line manager. Develop strong functional knowledge of Provar products and contribute...
Job Description: Oversee the upkeeping of the intrusion detection system (IDS) and intrusion prevention system (IPS) signatures for customer... appropriate report to be provided to the customer Co-ordination of major security incidents out of hours (on-call rota...
all customer SLAs. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, have fun, and get..., and closing approaches with an ability to manage customer/partner expectations through a deep understanding of return on investment. Be able...
candidates through pro-active market research and on-going relationship management; conducts assessment of potential candidates..., demonstrating ability to anticipate hiring manager preferences through high offer-to-interview ratios. Identifying, initiating...
all customer SLAs. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, have fun, and get..., and closing approaches with an ability to manage customer/partner expectations through a deep understanding of return on investment. Be able...
Infrastructure Library (ITIL)). Manages the technical/ service relationship between the company and the customer, and between the... (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers and build the business...
Provisioning Manager. Key Deliverables/Responsibilities: Processes transactional User Provisioning tasks in accordance... Service Desk teams. Responds to all Incidents and Requests according to defined SLAs, ensures 100% accuracy and customer...
Job Description: Oversee the upkeeping of the intrusion detection system (IDS) and intrusion prevention system (IPS) signatures for customer... appropriate report to be provided to the customer Co-ordination of major security incidents out of hours (on-call rota...
a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks' cloud-based software suite includes Freshdesk (omni...-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...
a collaborative partnership driving continuous improvement across markets and functions to lead the best customer experience... metrics - Experience in handling high volume, time pressured business asks and ad-hocs requests - Draw Entity Relationship...