Relationship and Retention for LexisNexis Risk Solutions products and solutions across the EMEA territory (Africa Team... Retaining and grow key services within existing customer base Owning the value proposition positioning statement and use cases...
partnership, by providing banking solutions and services to maintain and grow existing customer base. To develop and maintain... Knowledge Sound understanding of business banking sales Customer relationship Management Good knowledge of sales...
partnership, by providing banking solutions and services to maintain and grow existing customer base. To develop and maintain... Knowledge Sound understanding of business banking sales Customer relationship Management Good knowledge of sales...
, notify management and resolve. Monitor customer performance against terms and that the debtor’s portion of the SLA... performance staff. Contribute to developing an enabling culture, and high staff retention through mentoring. Drive performance...
, ensuring efficient and effective customer service delivery. If you are a results-oriented leader with a passion for excellence... centre processes and procedures to improve efficiency and customer satisfaction Performance and Quality Assurance...
and insurance products. Identify individual customer financial and insurance needs. Offer specialized finance and insurance... for financed deals. Manage the relationship between the customer and the bank / insurance provider: Establish and maintain good...
. Be actively involved in formulation of and rolling out customer retention strategies. Analyse customer behaviour and feedback.... Contract management - ensure customer operations requirements are communicated to all necessary internal divisions so that SLA...
against set targets for sales volume and profitability. Schedules customer visits with Business Representatives to ensure... Development and Growth: Develops and manages retention and growth strategies to optimize regional sales performance...
stakeholder relationships by ensuring that Nedbank values are followed in sales and service delivery. Ensure distinctive customer... target are met through consideration of targets during the staff recruitment; retention and training process and utilising...
stakeholder relationships by ensuring that Nedbank values are followed in sales and service delivery. Ensure distinctive customer... target are met through consideration of targets during the staff recruitment; retention and training process and utilising...
of marketing initiatives Attraction and retention of customer base INVENTORY MANAGEMENT Functional area Job Competencies... CUSTOMER SERVICE Ensure Customer Expectations are exceeded Review Mystery shopper reports Ensure immediate acknowledgement...
motivation and retention Customer Experience Ensure agents are equipped with the necessary knowledge and skills to resolve... covering product knowledge, customer service skills, and operational procedures Create and manage incentive programs to drive...
motivation and retention Customer Experience Ensure agents are equipped with the necessary knowledge and skills to resolve... product knowledge, customer service skills, and operational procedures Create and manage incentive programs to drive...
initiatives Attraction and retention of customer base INVENTORY MANAGEMENT Functional area Job Competencies Ensure store... sales objectives are met Maximise incomes streams for the store (Add-ons, GP etc.) Stores Performance CUSTOMER SERVICE...
motivation and retention Customer Experience Ensure agents are equipped with the necessary knowledge and skills to resolve... product knowledge, customer service skills, and operational procedures Create and manage incentive programs to drive...
, and stakeholders, and using metrics like customer happiness and referral rates to evaluate the status of these connections Sales... Client retention Finding and retaining clients, encouraging existing clients to purchase additional products or features...
accounts, ensuring their needs are met and providing exceptional customer service. Drive client retention and satisfaction...
and handle high-pressure situations with ease. Analyze customer data, extract insights, and identify opportunities. Develop... and execute strategic account plans to maximize account retention, growth, and success. Develop long term mutually beneficial...
analyses (RNA) discussions. Engages in a continuous and target driven and pro-active customer retention strategy nationally... like Responsible for critical policy retention Interventions. Responsible for outbound calls to the clients to hold full renewal needs...
analyses (RNA) discussions. Engages in a continuous and target driven and pro-active customer retention strategy nationally... like Responsible for critical policy retention Interventions. Responsible for outbound calls to the clients to hold full renewal needs...