-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk.... As a Customer Success Manager, you will act as a strategic consultant and trusted advisor to our mid-market and enterprise customers...
our customers achieve their business goals and embrace best practices. As a trusted advisor and customer advocate, you’ll... collaborate across Product, Development, Marketing, and Sales teams to champion customer needs and identify new opportunities...
will work on Customer Success for the Zendesk AI Agent (Ultimate) product. Ultimate were acquired by Zendesk in March 2024... Customer Success Manager for our Enterprise and Commercial customers will: Own a portfolio of 15-20 Enterprise and Commercial...
, and manage IT landscapes, supporting 1300+ customers with Enterprise Architecture Management. We are looking for a Customer... successful. Are you passionate about IT and how it enables modern businesses to grow? Do you share the mindset of being customer-first, striving...
customer stakeholders and act as an advocate internally, collaborating with Sales and Product teams to contribute to the... goals, acting as an advisor to our customers and aligning new uses of the platform and its features with tangible customer...
-functionally with Sales, Product, and Implementation teams to drive customer success. Results-oriented mindset with a focus... of backgrounds, experiences, and skills. The Role The Director of Customer Success is responsible for driving customer...
: Build strong relationships, act as a trusted advisor, align solutions with customer goals, and ensure satisfaction..., and optimization of our solutions. Partner with sales, product, and marketing teams, and relay customer feedback to improve products...
, and manage IT landscapes, supporting 1300+ customers with Enterprise Architecture Management. We are looking for a Customer... successful. Are you passionate about IT and how it enables modern businesses to grow? Do you share the mindset of being customer-first, striving...
. Join the rocket ship while it's taking off! 🚀 The role... Reporting to the Customer Success Team Lead and focusing... on accounts in Europe - you are energetic, driven, and care deeply about the success of our customers As a Customer Success...
: London Job Description As a Senior Customer Solutions Engineer (CSE), you will be the trusted technical advisor.... You will work closely with the Customer Success Manager (CSM) as well as every other team at Cloudflare, from Sales and Product...
process of new recruits into the Customer Success Team. What you need to succeed: Extensive experience in post-sales... relationships at most senior levels with assigned accounts becoming a trusted advisor. Proven experience driving customer retention...
that deliver tangible outcomes for customers and for the business Redesigning the role of the customer service advisor... customer service concepts, sales/servicing proposition design, customer servicing capability model creation Ability to operate...
renewal. You'll be: Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals... including Sales, Business Leads, and Product partner Provide customer's contract utilization pacing in regular account check...
relationships with key stakeholders across automotive dealerships and groups. Strategic Customer Success: Act as a trusted advisor...Senior Customer Success Manager Are you ready to drive the future of automotive marketing and customer success...
Customer Success Team Mixpanel's Customer Success & Solutions Engineering teams are analytics consultants who embed... themselves within our enterprise customer teams to drive our customer's business outcomes. We work with prospects and customers throughout the customer...
business outcomes and becoming their trusted advisor every step of the way. As the quarterback of the customer experience...Description: We’re growing and looking to hire a strongly experienced, self-motivated, and independent Customer...
software. Project Management Collaborate with internal teams (sales, product, and support) to ensure all customer... for feature requests. Partner with the sales and account management teams to ensure a smooth handoff and alignment on customer...
What you will be doing: We are looking for a Customer Success Manager to help us build our SaaS-based anti-money... create a safer world and stop money from ending up in the hands of criminals. You will join the customer success team...
is responsible for the after sales customer journey, making sure they are satisfied and use our product to its real value... we are looking for a Customer Success Manager to join our Account Management function in London. Our Customer Success team plays a crucial role...
. In this pivotal role, the CSM collaborates closely with our Sales, Product Management & Marketing teams. The Customer Success Manager..., including Sales, Finance, Product Management, Product Marketing, Software Support, Professional Services, and Customer Service...