in technical/pre-sales support as a sales or systems engineer Experience in LAN/WAN/Internet services administration Experience... resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality...
in technical/pre-sales support as a sales or systems engineer Experience in LAN/WAN/Internet services administration Experience... resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality...
for Managed Service Providers (MSPs) and internal IT teams, powered by AI. The company has experienced strong double-digit growth... and financial future. 🎯 Core Values: Confident, Determined, Responsible. Role Description The Senior Software Engineer...
As a Security Engineer in Identity Management, you will play a pivotal role in collaborating with various business... to configure and manage customer authentication/SSO. Implement and enhance processes for user provisioning & deprovisioning...
Descripción del puesto As a Security Engineer in Identity Management, you will play a pivotal role in collaborating... to configure and manage customer authentication/SSO. Implement and enhance processes for user provisioning & deprovisioning...
Gorgias empowers ecommerce brands to grow through AI-powered customer experience. We are the #1 CX platform in the... need for complex onboarding. Gorgias offers its users a unified platform to manage every aspect of their customer support...
, customer-focused features Adhere to, and improve upon, our agile process through requirement documents, sprint retrospectives... or financial tech industry is a plus Microservice or Service-oriented Architecture Experience using gRPC, protobuf, or GraphQL...
, WebSphere, etc.IISJDBC ConnectivityNGINXMQKAFKAOPENSHIFTAbility to quickly learn new technologies.Strong customer service skills...
customer service experience / strong customer focus. 6. Strong knowledge of Windows/Linux System Administration, SQL...: Cloud Support Engineers are responsible for providing customer-facing technical support for a set of MicroStrategy Products...
in layman's terms is highly valued, along with strong customer service skills. KEY RESPONSIBILITIES Global Support: These... Service Management ticketing system, Slack, email, and video conferencing as primary sources of communicationBeing resourceful...
, WebSphere, etc.IISJDBC ConnectivityNGINXMQKAFKAOPENSHIFTAbility to quickly learn new technologies.Strong customer service skills...
-functionally with all mobile and backend engineers, and product teams to consistently release high-quality, customer-focused... or financial tech industry is a plusMicroservice or Service-oriented ArchitectureExperience using gRPC, protobuf...
customer and service orientation 6. Knowledge of technical customer service or service desk and ticket systems desirable 7...
support cases, which you will receive from our customer support service or alerting systems. Your primary goal..., including a shift on Saturday. Responsibilities: Investigate and resolve complex technical issues received from customer...
) - General understanding of related technologies. - Customer Service/Vendor Management. #J-18808-Ljbffr...Job Description: Education and Experience Required: - Bachelor’s degree in software development, IT Service...
, CA1, CSM, DS8K, VTS and GDPS replication. Adopt the given technology to meet the drift of customer and business... Service level agreement for submission. - Disaster recovery planning and performing the recovery test (Tape recovery / DASD...
-functionally with all mobile and backend engineers, and product teams to consistently release high-quality, customer-focused... or financial tech industry is a plusMicroservice or Service-oriented ArchitectureExperience using gRPC, protobuf...
describing issues and actions taken during service trips Troubleshoot equipment located at customer sites Perform start-up..., capable of working in high/low voltage environments. Excellent communication and customer service skills, able to work...
and customer service and are recognized innovators in the very large company market. We currently work with over 650 companies..., and refactors).Receive bug reports from customer-facing teams, analyze them, find steps to reproduce them, and route them...
digital operations, ensuring service delivery support operations excellence including audits, change, incident, problem... of digital security and privacy, adheres to internal and external rigorous protocols to protect company and customer data...