, efficiency and customer focus in service delivery. Scope/Supervision and Interaction: You will lead the Customer Care team... and increase the customer service level. Coach & develop Customer Care agents to emphasize their customer focus, customer intimacy...
: Digital Reporting to: Director and Head- Digital Location: Mumbai HO Your Role (summary): AVP and Lead Digital Customer... with challenges faced for transactions or servicing their queries 2. Developing and implementing Digital customer service strategies...
: Digital Reporting to: Director and Head- Digital Location: Mumbai HO Your Role (summary): AVP and Lead Digital Customer... with challenges faced for transactions or servicing their queries 2. Developing and implementing Digital customer service strategies...
Job Title: Manager – Customer Solutions (Tech Products) Function: Commercial – Customer Solutions Reports To: Head... in India’s logistics industry. We take pride in innovation, service excellence, and building a high-performance workforce...
's leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations... and communicate changes to affected customers timely. ● Ensure customer service-related complaints or termination notifications...
Service Sub Function/ Vertical/ Department Service Partner Operation Band M2 Reports to Role (Position No) Head...Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service...
documentation have been complied with before any facilities are drawdown by the customer. The task is critical as it protects the... to join the Credit Services team located at Nesco Mumbai Role Purpose To assist the Head Credit Operations to plan, direct...
& Project Location: Mumbai Reporting To: Service & Project Head Job Summary: Key Responsibilities: - Oversee the... Maintenance Contracts) and service business growth. - Handle customer escalations and ensure prompt issue resolution...
& Project Location: Mumbai & Ahmedabad Reporting To: Service & Project Head Job Summary: Key Responsibilities: Oversee... Maintenance Contracts) and service business growth. Handle customer escalations and ensure prompt issue resolution. Monitor...
firms, tax consultants, fund administrators, Trustees, etc. Ensure that all Service Level Standards agreed with various..., surveys and market surveys Support custody product owner and Head, Custody in revenue-engineering activities Monthly...
firms, tax consultants, fund administrators, Trustees, etc. Ensure that all Service Level Standards agreed with various..., surveys and market surveys Support custody product owner and Head, Custody in revenue-engineering activities Monthly...
firms, tax consultants, fund administrators, Trustees, etc. Ensure that all Service Level Standards agreed with various..., surveys and market surveys Support custody product owner and Head, Custody in revenue-engineering activities Monthly...
billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service...Date Posted: 2024-12-17 Country: India Location: Head Office 9th Floor, Magnus Tower, Mindspace, Link Road, Malad...
. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors... Head of Professional Services. As part of the global team, you will manage client-facing projects. When not working...
Responsibilities & Key Deliverables Monitor and improve Customer Satisfaction parameters across the region-MTTR, TCF..., Periodic Feedback and CaPS and personal customer visits. Monitor and strategically improve STR, AMC Sale, Bharosa Sale, Spares...
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service... portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences...
Stakeholder Collaborate with Business Unit heads, Customer Excellence Head, Sales managers, and DD&T and other subject matter... will be responsible for enterprise-wide delivery of comprehensive market, competitive, and customer insights to support strategic decision...
Roles and Responsibilities of a Delivery Head in a Product-Based & Service-Oriented SaaS Company (GST Compliance...) and on-premise infrastructure. Establish KPIs for delivery efficiency, customer satisfaction, and product adoption. 2. Project...
to learn and contribute. Result oriented. Customer service oriented. Positive attitude towards changes and process improvement.... Functional Head and Head Office Functional Head. Review and update the relevant policies and standard operating procedures...
, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through.... Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights...