: High school diploma or equivalent Two (2) years of work experience in a customer service or customer focused role... service level goals Able to balance priorities, working with team members, between inbound calls, responding to inbound...
. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish.... They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures...
, HubSpot, Outlook, Birdeye, Box, and others (testing will be conducted). Customer Service Excellence: Actively contribute... to business growth through outstanding customer service. Follow-Up Skills: Adhere to company playbooks and weekly schedules...