systems and networks. Collaboration: Work closely with Development, Product, DevOps, and Customer IT groups to support... for use in deploying various types of web apps. Troubleshooting and Support: Provide Tier 2/3 support for Windows Server and IIS...
in Cebu City, Philippines Role Description A Frontline Support Engineer works as a technical resource within our Customer...We currently have exciting opportunities for Software Support Engineers to join our expanding team at our offices...
and customer service available. We are looking for Technical Support Engineers to start this February 14, 2025! Job Summary... in Cebu, Philippines. CTC BPO Inc. is a tailor-made business processing and technical support provider for the broadband...
, and most importantly, people-oriented individuals. We aim to build a company that provides the best technical and customer service.... CTC BPO Inc. is a tailor-made business processing and technical support provider for the broadband and video/TV industry...
customer service and resolving complex technical issues. Responsibilities Provide technical support to customers via phone... with customer service and support tools such as Zendesk, Freshdesk, or Salesforce. Ability to work independently and within a team...
to work on a Hybrid Setup (2x a week onsite) Preferably with experience in IT Service Desk or Technical support, handling... a plus; personal banking or mobile banking experience preferred. Customer service oriented; advocates on behalf of our clients...
Service Desk members Directs teams to resolve business problems that affect multiple functions of users Responsible... for ensuring that the Service Desk SLA consistently meets or exceeds required passing score Accountable for service or process...
us help the millions of people we serve each day. Primary Responsibilities: Provides leadership and guidance to the Service... that the Service Desk SLA consistently meets or exceeds required passing score Accountable for service or process decisions...
Service Desk members Directs teams to resolve business problems that affect multiple functions of users Responsible... for ensuring that the Service Desk SLA consistently meets or exceeds required passing score Accountable for service or process...
Responsibilities: Oversee the daily operations of the support team, ensuring high levels of customer service and responsiveness... support team, ensuring that all customer inquiries and issues are addressed promptly and effectively. You will lead by example...
Previous experience in a customer service or technical support role is preferred. Basic understanding of computer systems... problems effectively. Familiarity with help desk ticketing systems and remote support tools is a plus....
needed. Technical Requirements Previous experience in a customer service or technical support role is preferred. Basic understanding.... Ability to troubleshoot and solve problems effectively. Familiarity with help desk ticketing systems and remote support tools is a plus....
of customer service and responsiveness. Train, mentor, and support team members, providing guidance and feedback to enhance... operations of the support team, ensuring that all customer inquiries and issues are addressed promptly and effectively...
, SharePoint, Teams, Viva Engage and Endpoint Manager). Intermediate knowledge of PowerShell Dynamic 365 Customer Service..., and tools. Provide expert-level technical support and troubleshooting for complex IT issues across hardware, software...
Technical Support Representative working onsite in Cebu , you'll be a part of bringing humanity to business. #experienceTTEC... be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll...
outsourcing, to name a few. Nonetheless, they all have one thing in common: they require high-quality service and great customer... support. To deliver the best customer experience, RISE works exclusively with technical services company Pathfinders...
other routine support tasks. Customer Service: Deliver exceptional customer service through phone, email, or in-person interactions... support role Knows how to troubleshoot on Jabber and Citrix applications. Skilled in the use and troubleshooting Office 365...
that involve disconnect and reconnect of customer computers and next day support to assist with log-in and printer set up... Strong customer service skills and professional attitude An openness to learning new technologies Candidates must be open to travel...
that involve disconnect and reconnect of customer computers and next day support to assist with log-in and printer set up... prioritization and time management skills Strong customer service skills and professional attitude An openness to learning new...
Job Summary SUMMARY As a Senior Manager Application Support, you will build and lead a team of Application Support... of product development. This hands-on role will drive a high-performing team for L3/L4 continuous support doing Problem deep...