centric - Participate in projects, contributing knowledge of data maintenance policy and procedures. Provide support... section and enhance service delivery. Reporting and Audit Management support - Participate in the Fund’s overall projects...
, and customer service standards. Provide hands-on product and system training to build agent confidence and competence. Ensure new... management training to enhance agent performance. Coach and mentor teams to elevate service quality and efficiency...
, and customer service standards. Provide hands-on product and system training to build agent confidence and competence. Ensure new... management training to enhance agent performance. Coach and mentor teams to elevate service quality and efficiency...
and support to agents to improve performance and customer satisfaction. Conduct regular team meetings and one-on-one coaching... sessions to enhance agent productivity. Handle escalations and provide resolutions to customer inquiries and complaints...
, and ensuring offerings are updated, cost-effective, and aligned with client demands. The ideal candidate will exceed customer... Assess client/agent needs, including special interests, requirements, and budget considerations. Provide accurate...
using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common... to effectively exchange information. Working with Others Support all co-workers and treat them with dignity and respect...
with external and internal clients to provide ongoing learner support to ultimately mitigate barriers to learning. The Training... assessments in line with SAQA, QCTO and company standards. Provide constructive feedback and learner support. Review assessment...
standard of service and compliance from the Agents. The Team Leader will create an effective support team and cultivate... focused and that morale and motivation is in line with the achievement of sales targets. Interfacing with internal support...
, and ensuring offerings are updated, cost-effective, and aligned with client demands. The ideal candidate will exceed customer... Assess client/agent needs, including special interests, requirements, and budget considerations. Provide accurate...
strong external customer relationships and meet customer needs. Key Account Management Deliver specialized support and service... required customer experience, quality of service and personal targets. Ensure a consistent, detailed understanding amongst all sales...
, building, pest inspections ) General appointments and duties set by the agent Liaising with clients Assisting Agents... Preparing pre-listing packages Attending any training as required Administration and clerical support...
as needed. Support Services Assist with cargo reservations, bookings, and deliver excellent customer service. Review post-flight.... Efficiency Improvement Support the Cargo Manager in implementing e-initiatives to boost e-Bookings and agent self-service...
the business unit in all human capital matters, including implementing the human capital plans and programmes that support.... Support the business in their people needs, including talent acquisition, talent management and development, performance...
to support your weekly/monthly priorities A consultative sales and customer service mindset; you have a strong desire to draw... territory in the Education technology industry. As a sales agent, you will have the opportunity to contribute significantly...
Duties: Secure, cost and present product to the agent / guest accurately, efficiently and timeously by creating... inspirational luxury travel itineraries Build relationships with agents based on trust and support, knowing their business trends...
Job Summary Duties: Secure, cost and present product to the agent / guest accurately, efficiently and timeously... by creating inspirational luxury travel itineraries Build relationships with agents based on trust and support, knowing...
Coordinator is to coordinate, implement, provide support and generally oversee the events and initiatives to enhance and improve... assist as an agent. Resolve or assist with queries or requests on IIE RC Assist. Sustain relationships with external...
in Microsoft Office packages. Outlook. MS Teams. Required Minimum Work Experience: 1 - 3 years' experience as a Customer... Advisor/Agent. 1 - 3 years' experience in BPO Offshore. CK Product and Systems Knowledge (SME). Presentation Skills...
and sustain maximum support to Kenya Airways.Apply sales & marketing techniques to generate customer loyalty, play critical role... and opportunities.Accountable for Customer satisfaction and experience for all assigned segments and trade portfolio.Manage and grow...
are provided to the best possible sales agent and that the lead is handled in relation to the company minimum standards. Ensuring... always display and maintain professionalism. Ensure that your current customer portfolio and individual agents’ customers...