, or equivalent work experience required. 5+ years' technical customer service experience, preferably in technical support.... Requisition ID: 6352 Reporting into: Manager Technical Support Role Type: Individual Contributor About NICE NICE Ltd...
Position:IT Technical Support Location:Manila Department:Information Technology Reports To:Manager, Technical... of all requirements for new hires, role changes and account termination. Work with the Manager, IT Technical Support and wider support...
, and knowledge articles within our Customer Service Portal. Regularly meet with the Senior Technical Support Manager.... Strong customer service skills with the ability to manage escalations and support clients ranging from technical personnel to C-level...
in Technical Team. This position supports the Customer Care Center Manager in handling all post-sales and pre-sales support... technical support lab and providing enhancements when required. Assisting in the troubleshooting of customer problems...
in Technical Team. This position supports the Customer Care Center Manager in handling all post-sales and pre-sales support... environment. Encourage our customers to use Live Agent Chat/support tools as much as possible, and guide the customer...
This is a remote position. Job Title: Student Support Manager (Online Course Students) Location: Remote Reports... to: Operations Manager Job Overview: The Student Support Manager plays a crucial role in ensuring the success and satisfaction...
You will be responsible for providing enterprise-level support to our customers and partners via call, chat... and/or email. This is a very dynamic role where you will provide technical assistance, troubleshoot, and resolve customer problems. Your Role...
support to and receive assignments from the LVO Commissions Manager. JOB RESPONSIBILITIES: The core duty of the individual... feedback/recommendations to peers. Support projects related to quality improvement (such as Think Customer, QMS...
expert technical support and services to our installed base worldwide. In this role, your responsibilities... will be: Improving the capabilities and abilities of the technical support team in supporting any of the following applications...
Technical Support Manager and other Technical Support team members to discuss issue trends and improvement opportunities... Support role for SaaS solutions. Strong customer service experience and ability to handle escalations. Ability to troubleshoot...
About Dialpad Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced... Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures...
, or equivalent work experience required. 5+ years' technical customer service experience, preferably in technical support.... Requisition ID: 5723 Reporting into: Manager Technical Support Role Type: Individual Contributor About NICE NICE Ltd...
. This is a Tier 1 position that will report to the Service Delivery Manager and requires 3+ years of experience. This support position..., and Europe, the firm provides support on projects of varying size and complexity. Together, we enhance conventional designs...
to resolve customer reported issues. Serves as primary support liaison between company and customer in a highly team oriented... knowledge of operating environments. Operates under general supervision. Typically reports to the Manager, Support Operations...
Description The Role This role will primarily support several local teams and onshore stakeholders. It is responsible..., Guest Support Plans the travel of the executive. Itineraries, key people to meet and agenda are discussed and agreed for the...
supervise, coach, monitor and develop your customer support team to ensure a high-quality experience for each patient... or technical support Proven ability to troubleshoot in a fast-paced, customer-facing role. Excellent verbal and written...
function/feature support for clients - from e-mail, phone and customer portal inquiries. Manage and triage multiple incoming... Support Manager or to client as appropriate Financial Take ownership of all client interactions entering via the client...
in Manila. This position focuses on providing exceptional customer support, managing support tickets, and ensuring effective... and create support documentation. Act as an expert user of the product, answering customer inquiries and providing feedback...
expert technical support and services to our installed base worldwide. In this role, your responsibilities... will be: Improving the capabilities and abilities of the technical support team in supporting any of the following applications...
expert technical support and services to our installed base worldwide. In this role, your responsibilities... will be: Improving the capabilities and abilities of the technical support team in supporting any of the following applications...