Key performance area: 1.Front line customer service Timely and professional answering of the switchboard. Immediate... improvements to current processes to improve customer service. Assist with providing customers with feedback from Online progress...
escalations from both the client and service providers. Monitor cases and the workflow of agents and team leaders to maximum... procurement to resolve queries with problematic service providers mainly for incorrect destinations. 2.Financial aspects...
and insurance products. Identify individual customer financial and insurance needs. Offer specialized finance and insurance... for financed deals. Manage the relationship between the customer and the bank / insurance provider: Establish and maintain good...
within the correct time frames Provide personalized customer service by responding to the needs of the client Ensure... skills Phone skills Listening skills People skills Customer focus Attention to detail Pressure Tolerance Customer...
a defined life cycle around reviewing the future state enterprise architecture Customer Centricity Coordinates contact... service processes throughout the organization Establish a single point of contact for issue resolution and change management...
, prioritize, work under pressure and meet deadlines • Good data entry skills • Great interpersonal and customer service skills...
solutions tailored to customer requirements. Technical Assistance: Provide hands-on support for tasks such as documentation... in HPE's solutions, technologies, and architecture practices. Communication: Support customer meetings and calls, clearly...
the brand and enrich the customer's experience. Job Responsibilities Develop compelling visual artifacts (UI layouts... goals Advocate for the end-user throughout the development process and work closely with other members of the Service...
) Provide scenarios and qualified contact introductions to the client’s team Deliver exceptional customer service by ensuring... Account pool Ensure accurate data is maintained in our client’s customer relationship management software (Salesforce...
/hardware installations at customer sites. Manage standby PCs for Field Service Technicians, ensuring quick replacements when..., Sandton. In this role, you will be managing and optimising office IT infrastructure, network systems and customer site...
& Wellness in City of Johannesburg. The role involves performing receptionist duties, providing excellent customer service... Etiquette, Communication, and Customer Service skills Receptionist Duties and Clerical Skills Strong interpersonal skills...
. Requirements: Excellent customer service skills. Friendly disposition. Flexible work hours. Ability to multitask. Ability... will be provided. These are great opportunities for recent graduates / matriculants to gain work experience in retail and customer...
and incentive Skills: Communication Negotiation Objection handling Customer service Relationship building Key...
Job Summary One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent... handling Customer service Relationship building Key performance areas: Attend to customer credit card queries Resolve...
One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent... handling Customer service Relationship building Key performance areas: Attend to customer credit card queries Resolve...
: Communication Negotiation Objection handling Customer service Relationship building Key performance areas: Resolve queries...
One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent... handling Customer service Relationship building Key performance areas: Attend to customer credit card queries Resolve...
(desirable) Risk Management certificate (desirable) EXPERIENCE: 3 5 years experience in Operations/Claims/Client Service... problem-solving skills Customer-focused High level of reliability and accountability Excellent computer skills PROCESS...
One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent... handling Customer service Relationship building Key performance areas: Attend to customer credit card queries Resolve...
: Communication Negotiation Objection handling Customer service Relationship building Key performance areas: Resolve queries...