: As a Service Desk Lead for Empower AI, Inc., you will be responsible for providing centralized information and support management... and use. Services include hardware and software support, logging of problems, dispatch of service technicians or parts, training...
management services to handle the United States Mint’s queries and operational problems about IT-related processes, policies..., training coordination and other IT-related issues. You will serve as a critical component in fulfilling our mission...
Opportunity. We offer competitive compensation and an extraordinary benefits package including health, dental and vision... preparing Passport fraud detection training materials Retrieve mail, file requests, or other information...
an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the... calendar management, submits work requests, processes invoices, ensures vacation, time and attendance are entered into the...
RESPONSIBILITIES Manage all systems supported by the Infrastructure team by performing enterprise storage management, server builds..., patch management, virtual machine management, virus scanning, etc. Recommend and implement changes to the overall systems...
and desktop) with the ability to setup, install, and configure standardized images, customized operating systems, disk encryption... enforcement, and IT security staff in resolving the situation or event. Recognize user training deficiencies and provide...
, transfer, leaves of absence, compensation and training. Equal Opportunity Employer- Minorities/Females/Veterans/Individuals...: Required: Bachelor’s degree in Computer Science, Business Administration, Management, Accounting or other related discipline...
and offboarding SOP and checklist to ensure new hires receive sufficient training and guidance on accessing systems and removing... and requests using a combination of prior technical knowledge among team members via mentoring and cross-training. - Maintain...
equipment; training staff; and updating documentation. Develop and provide training programs to include hardware/software..., and testing equipment; training staff; and updating the documentation. Support all aspects of the operations, including computer...
and cross-training. In addition, team members are expected to research and contribute to a shared knowledge base to help..., and failures and all system alerts shall be investigated and a response must be provided to OIT management within the specified...
that combines years of deep knowledge-based expertise, agile program management, and customized learning solutions, AP provides... cradle-to-grave acquisition services and acquisition training; administrative support services; Information Technology...