About the Role We're seeking an experienced Director of Product Management with a strong background in IT Service... Management (ITSM) and SaaS products. In this role, you'll own the product vision, strategy, and execution for our ITSM solutions...
a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni... understanding of customer success strategies, and excellent leadership skills. This role will report to Sr Director, Customer...
to the director of IT Infrastructure. In this role, you will develop and implement new ServiceNow applications... to produce high-level and /or detailed design of requirements, use Agile techniques to define and execute high-impact product...