Division/Department: Client Services Job Title: Director of Client Services/Call Center Operations Reports to: Vice... President, Operations General Description The Director of Client Services - Call Center Operations is responsible...
desk operations, break-fix support, and call resolution, all while fostering a collaborative, customer-focused team culture.... The Director drives continuous improvement in support services, aligns IT initiatives with institutional goals...
Manager, Core Business Services (Assistant Director) (Multiple Positions) (1581620), Ernst & Young U.S. LLP, Chicago.... Consistently deliver quality client services by monitoring progress. Demonstrate in-depth technical capabilities and professional...
(Service, Sales, Call Center, Marketing, Operations, and Finance) to achieve success against business objectives. Build the..., smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage...
) of client-facing vendor positions and activities; Reviews QA artifacts, such as test plans, QA plans, test results, and call... center QA monitoring programs and criteria and call center metrics, to assess performance and level of risk to GCI systems...
sufficient capacity and performance to meet current and evolving needs. Works with Director of Technology Services to recommend... services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned...
sufficient capacity and performance to meet current and evolving needs. Works with Director of Technology Services to recommend...Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services...