at a convenient time to address IT issues. If necessary, escalate to the next level of support and keep user informed of the status... financial systems (Chrome River), and time entry products. Experience with remote device support including Smartphones(iPhone...
experience is a plus. This is not an entry-level position. At least 10 years of experience is required for the Senior Director... to supervise staff Department: Inclusive Growth Position classification: Exempt, full time; Nonunion - level 7/8 Compensation...
of the hardware/software tools that the Tier 2 support services provide. Oversee overall helpdesk support for the desktop...: Provide daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas...