and lead multiple work streams that deliver a combination of application and process improvement for our front-line teams... and data users. As a Product Owner, you will lead a team of engineers, testers, product managers and business analysts...
and technology, to design and deliver great customer experiences at scale. How will I help? As Senior Manager you will lead... programs to deliver customer experience benefits Oversee Governance frameworks including reporting, escalations, risk...
for ensuring the success of our customers’ property journeys – from search to settlement. What you’ll do day-to-day: Lead... of their lives Lead and inspire Customer Experience team members to meet and exceed their individual KPIs, while working together...
- Manage workplace investigations, HR escalations, and compliance with Australian employment law. Workforce Planning... and Culture - Lead initiatives that enhance workplace culture, employee engagement, and retention. HR Policies and Processes...
work require to achieve a successful outcome Lead cross-team and cross-department technical collaboration in critical... customer escalations Advise stakeholders and senior leadership on critical customer escalations Occasionally provide off...
through to sign-off. Engage with the Project Lead and relevant stakeholders with managing the project timeline, project risks..., escalations and operations processes. Become a subject matter expert on the MRI product suite and teach/develop...
for this role is developing a strong leadership team who can share and take the lead when required, strong understanding... escalations Leads, manages, recruits, and develops staff across multiple Data Centers Actively contributes to and is a member...
). Taking a lead in managing and supporting technical escalations through to resolution ensuring all stakeholders...
to providing technical direction to junior engineers, while assisting them with escalations. As our Systems Engineer.... This is a hybrid role that may be based from multiple locations & reports into the Technical Lead - Infrastructure Services. Main...
about payroll that is skilled in handling high-level investigations and escalations and eager to grow into a Team Lead position..., PAYG, and payroll tax lodgements. Handle escalations and complex payroll issues. Train, mentor and develop the payroll...
most challenging goals. About The Role The Business Manager will lead and oversee Client Service Managers (CSMs) and business... standards. Key Responsibilities Lead, manage and develop CSMs including hiring, training, and performance evaluations Help...
and directly lead customer delivery consultants, you will ensure excellence at every stage of engagement and throughout the entire... updates and relevant reports on engagement status, resource allocation and usage and any escalations. Act as a trusted...
and unusual activity escalations, and the submission of Suspicious Matter Reports (SMR) /Suspicious Activity Reports (SAR) to the... Responsibilities: Lead the oversight of the investigation of transaction monitoring triggers and usual activities. Leadership...
and directly lead customer delivery consultants, you will ensure excellence at every stage of engagement and throughout the entire... updates and relevant reports on engagement status, resource allocation and usage and any escalations. Act as a trusted...
are met. In addition, this team is also responsible for client onboarding, transaction monitoring escalations, and for the detection... to Senior Management and Compliance Committees. Lead the roll out and ongoing management of the Compliance Training Framework...
delivery and support the distribution centre’s goals. Lead training sessions to improve the technical skills of the service... improvement. Support emergency escalations and ensure CMMS reporting compliance. Use analysis methods to determine maintenance...
· Partner with the Lead/Manager CSM in owning the end-to-end client journey from onboarding to ongoing management,training... with cross-functional teams to deliver tailored solutions. · Serve as a point of contact for escalations, ensuring timely...
for the day-to-day management of your team, ensuring they meet organisational goals, handle escalations effectively..., and contribute to continuous improvement initiatives. This is a great opportunity to lead a motivated team and play a key role...
) Proficient MS Office applications Main Functions: Plan and lead client account meetings Plan and host Executive Business... Gather customer insights and identify trends and patterns for business improvement Oversee customer escalations and work...
a business-led view on items of contract negotiations to understand & align with Infosys` position on such matters. Lead... / escalations about project executions, as well as negotiations on MSAs and SOWs. Position Infosys as a trusted, easy partner...