and in-person inquiries, maintaining guest cards and following up with prospects. Prepare and submit applications for approval... improvements. Manage service requests, plan resident functions, and maintain accurate commission records. Participate in outreach...
superior guest service. - Establishes and develops relationships with guests through positive, effective interaction focusing.... - Provides information and recommendations to senior management regarding market strategies, product innovation and guest service...
of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to guest... complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Clean and service...