Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner... to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure...
Overview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner... to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure...
, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest..., set up, guest service (host or bartender), and clean-up. Present and maintain a high standard of integrity, service...
guest satisfaction. Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b...The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone...
Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls... received, plus handles all special requests for services or information, in accordance with standard policies and procedures...
Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls... received, plus handles all special requests for services or information, in accordance with standard policies and procedures...
Desk Agent will provide the highest quality of service to the guest, anticipating and exceeding their expectations... Check the guest in and out efficiently and in a friendly manner Understand and consistently follow all cash handling...
The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone... calls received, plus handles all special requests for services or information, in accordance with standard policies...
in the other two sections of the Guest Services Department. Performing PBX duties Performing Concierge duties..., listen to, understand and ask probing questions with regards to guest requests, respond with appropriate action and provide...