Operational Related Be conversant with all areas of the Premium Services operations. Oversee close coordination, with various... stakeholders, to ensure that Premium Services operations are carried out smoothly and productively. Oversee the day-to-day...
customer requests tactfully, including offering alternative solutions to customers when services requested... are not available. Always strive to meet and exceed customers’ expectations and satisfaction with prompt and reliable services. Handle dissatisfied...
customer service focus by approaching your job with the customers always in mind. Actively promote the services and facilities... with a smile, offer assistance with coats, bags, etc., and introduce yourself. Follow-up on any guest questions or queries...
. Immediate communication of special requests, guest problems or concerns to Banquet Supervisor/ Manager. Follow...Sodexo provide Food Services and Integrated Facilities Management to our clients across various sector...
and regulations are met and achieve. Actively engages in upselling and adds value. Relays any guest complaints to manager. Ensures... and exceed guest's dining experience expectations. We are hiring for the following outlets: Butcher's Block Raffles Courtyard...
opportunities. TSS blends HR and social wellbeing services to enhance organizational performance & culture. We provide comprehensive... HR services while promoting mental health & work-life balance. Our programs support employees & students from classroom...
conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean... create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world...
housekeeping operation Support the Service Manager in maintaining service quality Supervise the team performance and process flow... Maintain and clean guest rooms and replenish room supplies Maintain and clean bathrooms and replenish bathroom amenities Tidy...
quality service standards Motivate team members and maintain a high level of team spirit (or team cohesiveness) Handle guest... complaints effectively and professionally Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner...
any guest complaints to manager. Ensures efficiency of work in dish wash, pantry, and service preparations. Ensures... and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations...
Job Description: POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions..., or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb...
. Take reservations and enquire purpose of visit. Greet each guest promptly and courteously with good smile and body language. Present... payment and check bills promptly. Maintain cleanliness of the outlet. Assist manager by getting involved in planning...
to ensure every guest has an exceptional dining experience. Job Description Join a team of passionate, fun and hustling Crew... appropriately. Maintain cleanliness and the hygiene of the restaurant. Assist in serving food and beverage to guest. Assist...
and restaurants. Job Description What do we expect from you? Under the general guidance of the Front Office Manager... or any other authorized by the management, be an EDGE Ambassador and ensure that EDGE (Engaging Dynamic Guest Experience, representing the...
Manager and Finance Manager in the preparation and management of the Department's budget. Guest experience: Ensure... Management or equivalent, with 4 years' experience in front office / guest services or related discipline including supervisory...
Job Description: JOB SUMMARY Work closely with the Club Manager to ensure daily operations in Club Lounge are run... highest possible service standards and achieving and exceeding prescribed/targeted guest satisfaction index. Drive...
laboratories, and global institutional affiliations. We are seeking for an Assistant Manager/Senior Assistant Manager.... This role is critical in ensuring smooth academic administrative services to meet the needs of the programmes and to enrich the...
and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the... to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team Utilizes...
department when necessary. Maintaining Elite Appreciation, Guest Services and Front Desk Goals Coordinates day-to-day...Job Description: JOB SUMMARY Loyalty Manager is responsible for recognition and engagement of our most valuable...
with strategies and services that maximize direct booking revenue. This combination maximizes the lifetime value of each guest through... personalized and targeted campaigns across the guest journey. Revinate Marketing has won 1st place for Hotel CRM & Email Marketing...