developments to ensure we continue to deliver best of breed products and customer experience Qualifications Extensive senior..., working with all relevant internal teams. Develop and grow personal external customer relationships and support the growth...
team. This is an exciting opportunity for individuals who are passionate about customer support and possess... and updates to the Head of Contact Centre Operations promptly. Manage OHS risks and ensure a safe working environment...
and reconciling customer invoices. Checking supplier invoices and processing payments once approved. Help with overseeing, manning... and entered into the accounting system. Reconciling customer and supplier accounts. Reconciling any discrepancies or errors...
. Reporting to the Head of Gaming, the coordinator will manage all operational facets of the gaming vertical. This includes... game providers, using CMS – experience with Strapi or similar programs is an advantage. Manage the gaming lobby, including...
objectives as agreed with the Head of Studio and, as appropriate, key stakeholders. This position requires a combination of hands.... Additionally, candidates must demonstrate experience in leveraging AI technologies to enhance operational efficiency...
collective years of experience in harmonising Software, Customer Insight, Customer Engagement and a well-trained talent base... to handle stressful situations and challenging customer conversations. Commitment to delivering an outstanding VIP experience...
organization. Experience in delivering client focused solutions based on the customer’s real needs. Proven ability to manage... tools for regulated markets across the globe. We are driven to provide the best experience for players, incorporating...
About you - you will have: Previous experience of working in the iGaming industry: Customer support, casino coordinator or compliance coordinator. Proven... tools for regulated markets across the globe. We are driven to provide the best experience for players, incorporating...
in and outside the organization. Experience in delivering client focused solutions based on the customer’s real needs. Proven... tools for regulated markets across the globe. We are driven to provide the best experience for players, incorporating...
’s AML/CFT framework. Focus Areas Support the Head of Financial Crime Compliance (FCC)/MLRO and Deputy MLRO in overseeing... Assessments, Customer Risk Assessment Methodology, AML Policies & Procedures, and Jurisdiction Risk Assessments. Provide training...
, with experience in player segmentation and bonus optimization. Deep analytical skills with proven ability to extract customer... Head of CRM to define and drive the quarterly lifecycle strategy for both Sports and Casino, with a focus on sportsbook...
and write Portuguese and English fluently (at least B2). 🎓 Experience in customer service is an advantage. 💻... in order to flag any appearing responsible gaming-related issues. You will be reporting to the Head of RG. Your daily work...
and projects as assigned from time to time by the Head of IT, Director and / or Deputy Director of the FIAU. Representing the FIAU... Science and at least 4 years relevant work experience OR An MQF Level 5 qualification in Computer Science and at least 5...
selected will be reporting to the Head of Maintenance, this position's primary responsibility is that of ensuring the... Maintenance Department. In the absence of the Head of Maintenance, the Maintenance Technician takes full responsibility of the...
will be reporting to the Head of Maintenance, this position's primary responsibility is that of ensuring the achievement of high...'s standards and statutory health & safety regulations; To provide excellent customer care, respond effectively to guests' queries...
Head of Quality and is responsible for inspecting and/or testing products before, during, and after the manufacturing..., or related field (Microbiology, Chemistry, Food Biotechnology). Experience Minimum of 6 years of quality assurance/quality...
a strong relationship with clients; Effectively deal with all customer escalations to resolution in a timely manner; Communicate.... Fluency in both English & Italian is required. Previous experience in Sales will be considered an asset Experience...
a strong relationship with clients; Effectively deal with all customer escalations to resolution in a timely manner; Communicate.... Fluency in both English & Spanish is required. Previous experience in Sales will be considered an asset Experience...
Control Specialist. The role reports to the Head of Quality and is responsible for inspecting and/or testing products before... technology, Engineering, or related field (Microbiology, Chemistry, Food Biotechnology). Experience Minimum of 6 years...
any other duties as assigned by the Head of Academy and/or as may be required by the MFSA from time to time based on the exigencies... recognised professional qualification at a comparable level. A minimum of 6 years' prior experience in a related area...