computer systems and peripherals. Act as a help desk contact for application issues. Document and manage the life cycle... Provide first-level support for hardware and software related to Public Safety systems. Troubleshoot, maintain, and upgrade...
Architecture team of network and UC engineers in Alexandria, VA. The team provides IT hardware and software to support the goals... standard operating procedures, which will be used by help desk personnel. Experience with application of DoD IAVAs and STIGs...