Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining...
. The primary responsibility of this position will be to function as an IT help desk professional, providing tier... Do: As a Help Desk Agent, uses software to document inquiries & create trouble tickets. Provides first-level support. Assigns...
of experience in network and server management with proven examples of increased technical responsibility Minimum 2 years help desk... that we offer to our customers. Our proven reputation for comprehensive network security and extraordinary help desk support has been built through...