Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service requests for assistance regarding... or other areas of concern Qualifications 2+ years of help desk support experience Bachelor's degree in Computer Science...
years experience; MS, 0-2 years experience Overview We are seeking a Help Desk (Sys Admin) to join our Task Order...Responsibilities & Qualifications RESPONSIBILITIES The Help Desk Systems Administrator is expected to be able...
: Active TS/SCI with a Poly required Security+ certification required 3+ year of experience in Help Desk support... and/or system administration Proven experience as a help desk technician or other customer support role Experience and knowledge...
. The help desk also provides vetting and approval and offers ongoing support for the Medicare Provider community... in tracking help desk calls pertaining to application, networking, and systems problems and issues. - Promote a high level...
and review of workstations with serial numbers, warranty info, and location information. End user Tier 2 support... as well as the Help Center Leadership, Technical Support Lead, and Support Specialist teams. Develops and maintains technical...
Analyst II role provides Tier 2 support to clients, addressing and resolving hardware, software, network and security issues... resolution of Tier 2 server, desktop and application service requests Act as a supportive technical resource for the team...