troubleshooting and resolving open incidents in the help desk as the first level of client service delivery; also performed on site... for Key Accounts as designated. Document and triage the request by solving or escalating the request to Tier 2 technical...
. The help desk also provides vetting and approval and offers ongoing support for the Medicare Provider community... in tracking help desk calls pertaining to application, networking, and systems problems and issues. - Promote a high level...
, implementation, reporting, and governance for 2 of our 8 corporate operating units. The Director PMO Corporate Technology... will help drive our strategy through prioritization of cyber security initiatives as well as development of future org models...
, reporting, and governance for 2 of our 8 corporate operating units. The Director PMO Corporate Technology is responsible... and justifying requests, and driving initiatives to advance our overall PMO maturity. This resource will help drive our strategy...