onsite Helpdesk Call Center team, providing professional, responsive, and efficient support to customers and team members.... High school diploma or GED with a minimum of 3+ years of experience in a customer service/helpdesk-oriented role...
. – Other duties as assigned. Qualifications: – Bachelor’s degree preferred. – Experience using a Helpdesk ticketing system. – 1...
of sites to newer versions of SharePoint. User Support: Offer ongoing helpdesk support, investigating and troubleshooting... in providing helpdesk support using ITSM best practices. Experience with 508 compliance and compliance reading tools like JAWS...
versions of SharePoint. Offer ongoing helpdesk support, investigating and troubleshooting eForms-related issues. Respond... from InfoPath to PowerApps. Experience in providing helpdesk support using ITSM best practices. Experience with 508 compliance...
adoption and proficiency. – Coordinate with helpdesk teams to resolve escalated support tickets. Manager, Unified...
Tier 1, Tier 2, and Tier 3 Helpdesk support. Coordinate with DOT Federal/Contractor teams to resolve customer Helpdesk...
application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866...
application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866...
and hiring process, please contact the recruitment helpdesk at 855-877-6866 or . Determinations on requests for reasonable...
equipment as needed. . REQUIRED QUALIFICATIONS AND EXPERIENCE: Requirements: Five years of IT support and Helpdesk...
storage administration and related functions including provisioning and monitoring backups and restorations. Provide helpdesk...
, helpdesk ticket assignments and project management. Troubleshoot complex issues and provide incident resolution...
, and need-to-know, and are aware of their security responsibilities before granting access to classified networks. Helpdesk... Level Agreement (SLA) monitoring, reporting and achievement of Helpdesk objectives, and have a firm grasp and understanding...