Description & Requirements The Help Desk Specialist Tier 1 will provide support to end users on a variety of issues... problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining...
Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining...
Radiant Qualifications Bachelors or Associate degree in related technical/business area plus 1 years of IT or business... incidents reported through the help desk; including 24/7 on call coverage as required. Perform analysis to resolve application...
Radiant Qualifications: Bachelors or Associate degree in related technical/business area plus 1 years of IT or business... incidents reported through the help desk; including 24/7 on call coverage as required. Perform analysis to resolve application...