, is seeking a highly skilled Help Desk Support Specialist to join our dynamic team. This role focuses on providing exceptional...) years of continuous experience in a Help Desk Support role, with a focus on Microsoft Office applications. Proven expertise...
What we are looking for: Tripoint Solutions is seeking a Tier II Helpdesk Technician in support of an upcoming... contract with a federal customer. The Service Desk is open from 7:00am to 7:00pm Monday through Friday, with on call support...
that the issue resolution meets or exceeds the service level standard for owned tickets as well as tickets owned by Tier 1... and 2 technicians. Provides training and coaching and acts as an escalation point for Tier 1 and 2 Support Technicians...
to IT incidents and requests that have been assigned or escalated by Tier 1. Interface with and create tickets...) Qualifications (applies to both this section and KSAO’s) 1-2 years’ experience in technical Help Desk environment. 1-2 years...
Under direct supervision and in accordance with IT service level agreements, primarily provides Tier 1 first level... resolvable phone, email and remote support for the IT Service Desk. Support is provided primarily via telephone, email and remote...
: Tier 1 IT Service Desk Intern Nice to meet you! We’re the leader in data and AI. Through our software... that last beyond the summer. The Tier 1 Global Service Desk provides front-line global IT support to ensure IT services remain highly...
Tier 1 IT Service Desk Intern Nice to meet you! We’re the leader in data and AI. Through our software and services... that last beyond the summer. The Tier 1 Global Service Desk provides front-line global IT support to ensure IT services remain highly...
a Service Desk Agent / IT Asset Management to join our team in Lemont, Illinois (US-IL), United States (US). Job Summary... 1 year of documented IT Service experience in an enterprise environment. Minimum 1 year of progressive experience...
a Service Desk Agent / IT Asset Management to join our team in Lemont, Illinois (US-IL), United States (US). Job Summary... 1 year of documented IT Service experience in an enterprise environment. Minimum 1 year of progressive experience...
Upkeep (PM) – POS, BO Equipment Help Desk Level 3 - On Site/Remote Working Conditions Standard store and office... Operations Helpdesk support for employees. Monitors and responds to Help Desk assignments via phone, email and in person. Desktop...
Desk Support Representative? You will serve as the initial point of contact for IT related problems and provide tier 1...: Experience in IT customer service including two (2) years of IT ticketing system experience and one (1) year of experience...
for IT-related problems and provide tier 1 level support which will consist of providing phone and online support to users... under one enterprise network. What will you do as a Help Desk Support Representative? You will serve as the initial point of contact...
is required to be onsite. Responsibilities What You'll Do The Service Desk Specialists are the Tier 1 team members of an Information... working in an enterprise IT Service Desk or Help Desk role. Demonstrated experience providing technical assistance...
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being... and technical development academies to help build your skills and capabilities. Summary Gainwell Technologies is seeking...
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being... and technical development academies to help build your skills and capabilities. Summary Gainwell Technologies is seeking...
for customers seeking help. Install, modify, and repair computer hardware and software. Provide Tier 1-2 IT operations control... Required Technical Skills: IT experience supporting Help / Service Desk Certifications: Must have active/Current CompTIA Security+ ce...
The company is seeking an exceptional director-level candidate to join the IT Service team as Head of Service Desk... and procedures from Tier 1 through Tier 4,ensuring smooth handoff and timely follow-up. Act as a liaison between end-users...
Management: Clearly defined escalation paths and procedures from Tier 1 through Tier 4,ensuring smooth handoff and timely follow..., workarounds, and best practices in the help desk knowledge base. Provide feedback and recommendations to improve existing...
Description : Service Desk Technician Remote-Centric Hybrid, Nashville, TN AMSURG is a nationally recognized... Desk team and is responsible for inbound and outbound contact, handling Tier One technical support for all AMSURG employees...
is a plus. Proficient in using help desk software, databases, and remote-control tools. EDUCATION, TRAINING & EXPERIENCE (1) A two-year... and skill development. POSITION SUMMARY Under the direction of IT Infrastructure Management, the Service Desk Technician II...
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